New! You can now ingest Salesforce structured data - for free.
Learn more.Data 360 Pricing
Data 360 uses a flexible, consumption-based pricing model, so you only pay for what you use. Most costs come from Consumption Credits, which can be used across Data 360 for actions like ingesting data, unifying profiles, and creating segments. Data 360 also charges separately for data storage and offers premium add-ons.
How is my total price determined?
Three components determine the total cost of Data 360.
Consumption Credits
Actions performed in Data 360 consume credits. Credits can be purchased on an as-needed basis and are fungible across all features.
Data Storage
Storing data in Data 360 results in a monthly fee based on a flat rate per terabyte (TB).
Premium Add-ons
Specific features can be purchased to enhance Data 360 functionality such as Data Spaces and Data 360 One. Pricing varies for each add-on.
Understand Consumption Credits
Discover how various actions inside Data 360 consume credits and affect your overall price.
Connect & Harmonize: Create data pipelines, conduct data transforms, unify profiles, and more
| Usage Type | Unit | Production* Batch |
Production* Streaming |
|---|---|---|---|
| Internal Data Pipeline | Per 1 Million Rows Processed | 0 | 0 |
| (External) Data Pipeline | Per 1 Million Rows Processed | 2,000 | 5,000 |
| Data Transforms | Per 1 Million Rows Processed | 400 | 5,000 |
| Unstructured Data Processed | Per 1 MegaByte (MB) Processed | 60 | 60 |
| Data Federation or Sharing Rows Accessed | Per 1 Million Rows Accessed | 70 | 70 |
| Data Share Rows Shared (Data Out) | Per 1 Million Rows Shared | 800 | 800 |
| Private Connect Data Processed | Per 1 GigaByte (GB) Processed | 500 | 500 |
| Profile Unification | Per 1 Million Rows Processed | 100,000 | 100,000 |
E2E Real-Time Processing
| Usage Type | Unit | Production* Batch |
Production* Streaming |
|---|---|---|---|
| Sub-second Real Time Events | Per 1 Million combined Events, API, & Actions | 70,000 | 70,000 |
Analyze and Predict
| Usage Type | Unit | Production* Batch |
Production* Streaming |
|---|---|---|---|
| Calculated Insights | Per 1 Million Rows Processed | 15 | 800 |
| Inferences | Per 1 Million Inferences | 3,500 | 3,500 |
Act
| Usage Type | Unit of Measure | Production* Batch |
Production* Streaming |
|---|---|---|---|
| Data Queries | Per 1 Million Rows Processed | 2 | 2 |
| Streaming Actions (including lookups) | Per 1 Million Rows Processed | 800 | 800 |
| Segment Rows Processed | Per 1 Million Rows Processed | 20 | 20 |
| Batch Activation (with or without related attributes) | Per 1 Million Rows Processed | 10 | 10 |
| Activate DMO - Streaming | Per 1 Million Inferences | 1,600 | 1,600 |
*Sandbox multipliers are charged at 20% lower rates than production.
How to Purchase
Consumption Credits can be purchased in bundles of 100,000. Credits can be purchased on an as-needed basis, allowing you the flexibility to scale your purchases as your usage of Data 360 increases.
Consumption Credits
List Price
- Data Services
- Segmentation & Activation
Buying Models
Pre-purchase
- Buy a set amount of usage for the full contract term and pay upfront.
- Save the most by paying upfront, with usage drawing down from your balance.
All models available with Digital Wallet to track Data 360 usage. Call your Account Executive to learn more.
Pay-as-you-go
- Get started with Data 360 with no upfront commitment.
- Pay only for what you use, when you use it.
- Billed monthly in arrears, so costs scale directly with your needs.
All models available with Digital Wallet to track Data 360 usage. Call your Account Executive to learn more.
Pre-commit
- Commit to a baseline of Data 360 usage, with no upfront payment. The more you commit, the more value you unlock.
- Billed monthly in arrears, so costs scale directly with your needs. True-up at term end if usage is below commitment.
- Widely available later this year.
All models available with Digital Wallet to track Data 360 usage. Call your Account Executive to learn more.
Estimate and Monitor Your Costs
Data 360 Pricing Calculator
Get an estimate of the credits needed and your overall price for Data 360.
Salesforce Digital Wallet
Discover near real-time monitoring of your usage data for consumption-based Salesforce products, like Data 360.
Pricing: Real-World Examples
Building a unified customer view to improve customer service.
Aplan Financial Services aims to revolutionize its customer service operations by leveraging a unified view of their customer by consolidating data from their core banking system and existing Service Cloud instance.
Delivering richer segments for more personalized marketing.
Evergreen Essentials is consolidating customer data from all touchpoints to power a smarter segmentation strategy. This unified view will power personalized marketing campaigns, ensuring customers receive the most relevant offers across all touchpoints including web, mobile, email, and SMS.
Unlocking unstructured data to power Agentic Service
Makana Health System uses Agentforce to transform unified patient profiles and unstructured data into an always-on service agent. This agent provides personalized, post-visit treatment recommendations, leading to faster case resolution and higher patient satisfaction
Accessing Snowflake via Zero Copy to Supercharge B2B Sales.
To boost proactive account management, Horizon Supply Chain Solutions will use Salesforce Data 360 with Zero Copy to securely access vast operational data that resides in Snowflake. This will provide sellers with a unified, real-time view of customer health, adoption patterns, and potential risks.
Understand Data Storage
How to Purchase: Data 360 Storage Cards
Preserve information from multiple sources within Data 360. The monthly cost for storing data in Data 360 is based on a flat rate per terabyte (TB).
Data Storage Card
Based on overall storage needs
-
Flexible, add more as needed
Frequently asked questions
Salesforce customers can provision Data 360 for free with a limited amount of storage and consumption credits. Visit our Get Started page to learn more and activate.
Customers can use Salesforce Digital Wallet, a free account management tool that gives you near real-time data and tools to monitor and manage how you use consumption-based Salesforce products like Data 360.
How Data 360 usage impacts your billing is dependent on how your Data 360 org is contracted. A Monthly Usage Summary is emailed to your account's billing contact each month. If you are unsure how your org is contracted, please reach out to your account team for clarification.
To get an estimate on the total number of credits and pricing you may need please use Data 360’s Pricing Calculator.
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