With data and AI, humans and agents can work together to make marketing more powerful and efficient. Here’s how.
We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.
Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect.
Autonomous, proactive AI agents are at the heart of Agentforce. But how do they work? Let's look under the hood.
Sending the same email to your entire audience doesn't work anymore. Learn how AI can make each message relevant for each individual.
Introduction Imagine you’re working on an AI product that can summarize customer success phone calls for training purposes. Your company’s product leverages large language models (LLMs) to summarize, synthesize, triage, and generate relevant…
Hot topics included night mode, the updated visual style for the Lightning user interface, and the future of product design at Salesforce.
As the development and deployment of large language models (LLMs) accelerates, evaluating model outputs has become increasingly important. The established method of evaluating responses typically involves recruiting and training human evaluators, having them…
Learn about new capabilities that help businesses scale personalization and improve team efficiency
Learn how you can use next-gen data and AI capabilities to bring your internal teams together and build customer-driven relationships
