5 Must-Know Government Technology Trends in 2024
Salesforce industry experts share their perspectives on the direction of the public sector industry over the next twelve months.
Learning About Data Is Easier Than You Think
Here are 7 easy ways to boost your data skills using Trailhead, the free online learning platform from Salesforce.
What Is Revenue Intelligence? A Complete Guide
Make the shift to data-driven selling and hit your forecast every time.
The Secret to Better Forecasting? Data, People, and Processes
Bring in the right people, then emphasize data accuracy at every stage of the sales process.
What Is Sales Management?
Master the skills, techniques, and tools you need to take your sales team to the next level.
What Is Sales Enablement? A Complete Guide
Empower your reps to sell more efficiently with impactful coaching, effective onboarding, and guidance in the flow of work.
94% of Leaders Want More Valuable Data – See How To Get It
Data maturity: Where data meets value. This is the key for organizations hitting the mark with today’s trends in AI.
3 Customer Service Tips to Deliver an Excellent Experience — Every Time
How can you always deliver amazing customer service? Learn how people, processes, and technology working together can help you consistently earn five-star reviews.
What Is a Customer Satisfaction Score (CSAT)? All About Your Service Report Card
Customers are the driving force behind any business, so keeping them satisfied is job number one. Here’s how to make sure you’re meeting their expectations.
Merchandisers Have an Ace up Their Sleeve: AI
Good merchandisers boost sales, average order value, and customer loyalty. With retail automation and AI, they can do it even faster.