3 Customer Service Tips to Deliver an Excellent Experience — Every Time
How can you always deliver amazing customer service? Learn how people, processes, and technology working together can help you consistently earn five-star reviews.
What Is a Customer Satisfaction Score (CSAT)? All About Your Service Report Card
Customers are the driving force behind any business, so keeping them satisfied is job number one. Here’s how to make sure you’re meeting their expectations.
Merchandisers Have an Ace up Their Sleeve: AI
Good merchandisers boost sales, average order value, and customer loyalty. With retail automation and AI, they can do it even faster.
John Lewis Partnership enriches the customer experience with data.
Learn how the John Lewis Partnership puts its customers first by empowering its Partners with data.
What Is a Salesforce Admin?
Learn what a Salesforce Administrator is, and what they do to create a vital bridge between business and technology.
A Quick Guide to Automated Customer Service — And Why It’s Actually Good for Humans
AI is changing everything. Here’s how automation can improve service for both your customers and employees.
What Is a Sales Quota? Types, Examples & How To Set Goals
Learn how to set ambitious – but attainable – quotas to keep your sales reps motivated and on track to sales targets.
Data-Driven Companies Perform Better by Almost Every Metric — And Get More Out of AI
It's time to give everyone in your organization the know-how to use data to make better decisions. Your business depends on it.
The Lead Nurturing Secrets That Helped Me Double My Sales
Grease up your sales funnel so leads can’t help but slide on down.
Top 3 Benefits of Generative AI for Data Analytics
Understand your data. Transform your business into a productive, efficient machine with generative AI for data analytics.