Dreamforce is far more than just a conference — it’s a can’t-miss, immersive experience. Learn how Dreamforce will change the way you think about business and innovation.
In 2025, leaders will prioritize unified commerce and thoughtful implementations of AI.
Digital accessibility isn’t just a necessity for people with disabilities — it’s a catalyst for innovation, better design, and better technology for everyone.
Agentforce prevents breakdowns before they happen — saving time, cutting unexpected downtime, and helping customers keep their cool.
With one central platform between sales and service, productivity goes up, costs go down, and shared insights can lead to upsell opportunities.
Simplifying the portal design to focus on how humans have conversations helped our teams overhaul the user interface – in only five days.
Identify your service strategy and see how AI agents can be better together with your service team
What's the secret to leading a stellar service organization? It all comes down to AI, automation, and data integration.
United Football League’s partnership with Salesforce brings fans closer to the game with instant customer service and the first AI agent-powered broadcast.
The difference between a smooth agent-to-human handoff and a dead end? It’s how well an AI agent preserves context, maintains continuity, and empowers the right human to take over.
