In a Supply Chain Crisis, Selling Parts Online May Be Your Next Move
Tools like self-service storefronts and automatic product recommendations will keep customers satisfied and improve your operating margins.
15 Questions To Ask Yourself When Building a Partnership Strategy
What's the best way to team up with channel partners? We have three steps to consider as you develop a partnership plan.
What Do All These Automation Terms Actually Mean? Get to Know the Lingo
Get to know the essential vocabulary around workflow automation, process automation, business automation, and hyperautomation.
Sonos Creates Connected Customer Experiences to Amplify Relationships
Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.
Ordering Snacks? How Data Helps Kellogg Fill Your Cart
The food producer uses advanced analytics to suggest products that maximize shelf revenue for its retail customers.
That Chair You Bought? See How MillerKnoll Computes Its Carbon Impact
MillerKnoll stands by being stewards of Earth’s resources and ensuring each product and experience is exceptionally designed. Here's how data drives its decisions.
7 Lessons From e.l.f. Cosmetics on Creating Wow Customer Moments
In 2019, e.l.f. closed all brick-and-mortar stores and invested exclusively in the digital customer experience. Here are seven lessons they learned.
Salesforce CRM: Everything You Need to Know
What is customer relationship management, and what can it do for you? Here's everything you need to know.
Doing More With Less This Holiday Season? AI Retail Merchandising Can Help
AI product recommendations can increase revenue and engagement and create a more delightful customer experience. Here’s what adding AI to your commerce stack can do for your business.
Did Prime Day Give Retail a Much-Needed Boost This Year?
Retailers are looking to pull demand forward as the industry heads into the holiday season.