What Is a Reasoning Engine?
Go even deeper into the world of LLMs, so you can make the most of your conversational copilot.
Experts Predict How AI Could Impact Email Marketing
We asked marketers in the Trailblazer Community for their predictions on generative AI in email marketing, how they plan to use it, and more.
The Potential of Generative AI for Salesforce Developers
Learn the fundamental principles of generative AI and what it means for Salesforce Developers.
Everything You Need to Know About AI in Customer Service
How can you do more with less in customer service? The answer is AI. Here’s what you need to know to set up for success.
9 Ways AI Can Save Marketers Time, Money — and Grief
AI can be your helpful digital assistant, handling time-consuming, tedious tasks so you can focus on creating campaigns that win.
Your One-Stop Guide to AI in Marketing
Great marketing comes from strong data, targeting, content, and workflows. AI makes them easier to create, maintain, and scale. Here’s how.
5 Business Uses for an AI Copilot
Here are five industry-specific examples of how an AI copilot can make your work life easier.
What is an AI Copilot?
Generative AI is laying the foundation for a new kind of app: super intelligent assistants that can do the work of hundreds — or even thousands — of individual applications based on a simple prompt.
Designing a Copilot? Start with Basics of Conversational AI
Using existing interaction patterns and focusing on accessibility and inclusion are key.
The Future of Field Service Is All About These 4 Technologies
If you want to know what’s next in field service, keep an eye on augmented reality, the internet of things, mobile solutions, and generative AI.