Industry

Discover the latest insurance technology trends that help carriers deliver a better customer experience, from distribution to underwriting.

This post was originally published on March 2, 2021 and updated on Feb 22, 2022. President Wayne A. I. Frederick of Howard University once said that it’s a danger to the national interest…

Learn how health food company KIND Snacks crafted its direct-to-consumer sales and subscription service to create deeper customer connections, increase their customer knowledge, and build an innovative (and successful) ecommerce channel.

Talk of the “great resignation” is often focused on skyrocketing rates of people leaving the workforce within the last few months. But the underlying dynamic—of people reconsidering and changing employment—is in fact the…

Reducing customer churn is easier with technology that not only shows if a customer is at risk, but why.

Customers are increasingly hesitant to share personal information. Here are some ways media companies can ease those fears and build a trusting relationship.

Here’s how carriers can adapt decades-old systems to new capabilities with configurable cloud solutions.

Salesforce.org Elevate is in the process of being retired, and will no longer be sold as of April 3, 2023. See more information in our communication, or find one of our many partners…

Customer experience is the key to success for financial services organizations.

We’ve just made it through two years of a global pandemic — arguably the most disruptive and transformative period for modern society globally. If 2020 was about the initial COVID-19 shock and our…