Overcoming the Curse of the Center of Excellence Model (COE)
Centers of Excellence (COE) have been around in technology for over 30 years, but despite this longevity, COE means different things to different people. Like Lean and Kanban, the COE has its origin in manufacturing, where it is used as a centralized body to help improve factory operations and
10 Ways to Give Back to Your Community
Most of us are keen to give back to our community, but often end up asking ourselves “What, where, and how on earth can I fit it in?” As someone who organises volunteering…
Why B-List Holidays Deserve a Spot in Your 2016 Email Calendar
Apparently today is “Show & Tell At Work Day.” Who knew? Almost any date on the calendar is a holiday to someone. As you plan your 2016 email calendar, consider including some B-List holidays in the mix. These less important holidays (compared to Valentine’s Day, Easter, Mother’s Day, and
Why I Adopted the Salesforce 1-1-1 Philanthropy Model
Cross-posted from salesforce.com/au Positive Lending Solutions is a start-up finance-broker trying to survive in a challenging market. Getting the initial momentum for my business took a lot of persistence and innovative thinking. I’ve become aware…
6 Effects of Technology on Selling: How Tech Has Streamlined Sales
Technology is constantly evolving, and businesses are becoming more and more dependent on technology to run their businesses efficiently. Here are just some of the ways technology has changed business for the better; by streamlining sales techniques and the sales process. Gordon Moore predicted
Why it Takes 6-8 Marketing Touches To Generate a Viable Sales Lead
The marketing and sales landscape looks vastly different from that of just a few decades ago. With the advent of the Internet, blogging, social media, and a myriad of digital communications channels, the path to purchase is not a simple, straight line, but a complex and varied web of twists.
What I’ve Learned from 1,000 Interviews
“Nothing we do is more important than hiring and developing people. At the end of the day, you bet on people, not on strategy” -Lawrence Bossidy, former COO of General Electric. In the span of two years, I’ve interviewed over 1,000 sales candidates — and hired less than 50. As any sales
An Introduction to Categorizing Contacts in Salesforce for Nonprofits
This article was authored by Power of Us HUB community members Pierre Kaluzny, CEO/Founder at Sputnik Moment and Tal Frankfurt, CEO/Founder at Cloud for Good. Why categorize contacts? Most organizations have a need to…
12 Customer Service Tools That Will Make Your Customers' Lives Easier
More and more organizations are providing customer service tools to encourage consumers to have greater interaction with their brand. In this article, we list 12 useful customer service technologies you can use to empower your customers.
3 Tips On How To Connect on LinkedIn for Success
As salespeople, we are always interested in growing our networks, and LinkedIn is the ideal platform for that. On LinkedIn you can find just about anybody that might be a prospect, partner, or…