Understand where the new platform capabilities fit within established Salesforce integration patterns, and what shifts when agents become consumers of your org.
Bring voice, messaging, CRM data, and AI together to deliver seamless, real-time support to customers directly on WhatsApp.
Building a sales pipeline doesn't have to be a full-time job when you use smart tools that do the heavy lifting for you.
What if launching an RL training run felt less like operating a GPU cluster and more like talking to a sharp research engineer in Slack? Training AI models is still strangely artisanal, involving…
Close the gap between system logs and lived experience with a quality framework built for human value.
Salesforce is proactively enforcing stronger customer security practices, configuration settings and introducing new expert-guided services for customers.
Hang out with your fellow Trailblazers and learn how to take your career to another level. Here's a full schedule of sessions.
Think giving your AI agent character is just a marketing gimmick? It's actually a smart move to protect your brand.
For a long time, AI felt like someone else's job. A developer's job. A data scientist's job. Not yours. That's changed. Salesforce recruiters are looking for AI fluency across every role and the skills at the top of their list might surprise you.
Learn how small teams use AI to create more personal connections through communication.
