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What is Cloud AI & How Does it Work?

Enterprise AI built into CRM for business

Salesforce Artificial Intelligence

Salesforce AI delivers trusted, extensible AI grounded in the fabric of our Salesforce Platform. Utilise our AI in your customer data to create customisable, predictive and generative AI experiences to fit all your business needs safely. Bring conversational AI to any workflow, user, department and industry with Einstein.

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AI Built for Business

Enterprise AI built directly into your CRM. Maximise productivity across your entire organisation by bringing business AI to every app, user and workflow. Empower users to deliver more impactful customer experiences in sales, service, commerce and more with personalised AI assistance.

An account dashboard for Media Cloud, powerful digital media and advertising solutions from Salesforce.

Manufacturing Cloud

It starts with the #1 AI CRM for manufacturing.

Power your customer-centric operations with Manufacturing Cloud, a digital customer engagement platform and manufacturing CRM that unifies the value chain.

  • Unify opportunities with demand forecasts.
  • Serve customers, distributors and their products/assets faster.
  • Bring AI insights to your daily operations.Integrate your audience and advertiser data to maximise monetisation across every channel with the #1 AI CRM for media. Get faster ROI with prebuilt modules, workflows, automations and applications that deliver the most commonly used business processes for media. Reduce your overall operating expenses with time-saving process automation.

FAQs

AI cloud (also known as Cloud AI) refers to artificial intelligence solutions provided through public cloud infrastructure. This effectively allows the solutions to be flexible and scalable rather than confined by costly on-premises hardware.

Common models include image recognition, generative AI solutions, predictive analytics, speech-to-text recognition, text analysis, document processing, recommendation systems, anomaly detection, time-series forecasting, and more. The sky’s the limit. If you can envision it, there’s an API or SDK that can facilitate it.

AI is an essential component of modern security. It can analyse logs and network traffic in real time, detecting anomalies instantly. These issues can then be flagged, allowing businesses to act proactively to thwart cyber attacks and maintain compliance.