
Trailblazer's Guide to Agentforce World Tour Mumbai
Looking to discover what you can do at the event? Read our Trailblazers Event Guide.
Sessions and Networking
All times listed in IST. Agenda subject to change.
Pick up your badge and connect with peers and Salesforce experts over breakfast in the campground.
Featuring Sania Mirza, Padma Bhushan & 6-time Grand Slam Champion.
Kick start your day at Agentforce World Tour with an insipiring conversation with Padma Bhushan & 6-time Grand Slam Champion, Sania Mirza. Sania Mirza has spent two decades competing at the highest level of global sport—navigating wins, setbacks, comebacks, and reinvention. In this candid conversation, she shares what it takes to perform under pressure, lead through change, and stay future-ready. As the business world increasingly turns to AI agents for speed and scale, this session is a powerful reminder of the enduring human qualities—resilience, mindset, adaptability—that no technology can replace.
Featuring Padma Shri Arundhati Bhattacharya, President & CEO, South Asia, Salesforce, and Sai Potaraju, Head-Enterprise Applications at Hero Fincorp and many more leaders, discussing how AI and Agents are driving customer success.
Join us at Agentforce World Tour Mumbai to learn how Agentforce, the digital labour platform, brings humans & agents together to drive customer success on a unified, trusted platform.
Hear how sales teams with AI agents drive customer success. Meet Agentforce for Sales — your autonomous AI. Get a step-by-step playbook to accelerate growth and simplify your tech stack.
Build an agent in 20 mins or get a 1:1 Agentforce Consultation. Explore Customer 360 & the Partner ecosystem with 55+ Demos & Partner Pods. Refer to the Campground tab for more details.
Enjoy lunch provided and network with peers and Salesforce experts at the Campground.
Refer to the Breakouts tab for more details
Network with peers and engage with Salesforce experts in the Campground over a beverage of your choice
Enjoy a live performance by one of India's greatest playback singer along with Networking drinks
Agentforce Theater
Speaker: Sahil Bakshi
Speaker: Devarajan Mukkai
Speaker: Aditya Naag Topalli, Satya Sekhar Chegondi
Speaker: Aditya Naag Topalli, Satya Sekhar Chegondi
Speaker: Bhagwan Mer
Speaker: Debanjana Mitra, Lekshmi Muthukrishnan, Madhu Babu Rokkam
Slack Theater
Partner Theater
Accenture India Speakers: Dr. Milind Desai - Data & AI Lead, Amogha Basappa - Salesforce Alliance Lead, Ashish Arora - Innovation Lead
Speakers: Shraban Nayak - Partner, Deloitte India, Manu Singla - Partner, Deloitte India, Ninad Raje - Group CIO, Jaquar
KPMG Speakers: Mani Sikka - Associate Partner, Digital Cloud Solutions, Akshay Vardhan - Director
Breakout 1 - Lotus 2
Marketing Keynote- The Future of Marketing with Agentforce.
Speakers: Stephen Hammond, EVP/GM, Marketing Cloud, Salesforce
Sonalika Sarna, Director, Solution Engineering
Panel Discussion - Unlocking Transformative Customer Relationships and Growth with AI and Data
Speakers: Cecil De Santa Maria, COO, Orra Jewellery
Shubhranshu Singh, Chief Marketing Officer, CVBU, Tata Motors
Stephen Hammond, EVP/GM, Marketing Cloud, Salesforce
Ram Seshadri, Partner, KPMG
Nishant Kalra, AVP Sales
Customer Loyalty- Strategies for Lasting Engagement.
Speaker: Ritesh Chauhan, Director, Solution Engineering
Network with peers and engage with Salesforce experts in the Campground over a beverage of your choice
Service Keynote- Shift to an AI Agent-First Service Organisation
Speakers: Himanshu Rajpal, Regional Sales Director - Cloud Specialist Team, Salesforce
Aditya Dhingra, Director, Solution Engineering, Salesforce
Panel Discussion - Revolutionizing Customer Experience: Insights from India’s Innovators on Leveraging Service Cloud
Speakers: Rahul Sharma- AVP, Sales, Salesforce
Raj Nair, Head of Customer Experience, Piramal Finance
Sibasish Pani, Head Digital Innovation & Technology (ESP), Lauritz Knudsen, Electrical & Automation
Enjoy a live performance by one of India's greatest playback singer along with Networking drinks
Breakout 2 - Lotus 3
Powering Agentic AI: Salesforce Platform & MuleSo for Intelligent Automation.
Speakers: Vikas Palkar, Solution Enginner, Mulesoft | Ansh Shah, Solution Engineer, Platform and Security
Panel Discussion:
Hear directly from leading brands on how they're leveraging the best of technology with the power of AI.
Speakers: Nehal Mehta, Regional Vice President and Mulesoft India Country Head, Salesforce | Shweta Gupta, VP, Enterprise Architect, Genpact | Rajeswari Sundararaman, Salesforce Solution Architecture Lead and MuleSoft capability Lead, Accenture
Network with peers and engage with Salesforce experts in the Campground over a beverage of your choice
Data & Analytics Keynote- The Data-Driven Future: Innovating with Data Cloud and Tableau powered by Agents:
Speakers: Mithlesh Razdan, Director, Solution Engineering
Rashmi Toshniwal, Director, Solution Engineering
Customer Dialogue - Driving transformation in disruptive times
Speakers: Pankaj Mishra, EVP & Head Digital, UTI Mutual Fund
Adil Vazifdar, Head- Digital Platforms, KPMG
Sundeep Kamath, RVP, Sales (Moderator)
Open House: Q&A with Leaders
Enjoy a live performance by one of India's greatest playback singer along with Networking drinks
Navigating BFSI Strategy in the Age of AI
Revolutionizing Sales & Customer Engagement in Manufacturing
Network with peers and engage with Salesforce experts in the Campground over a beverage of your choice
Scaling Consumer Brands with AI
Enjoy a live performance by one of India's greatest playback singer along with Networking drinks
Jaspreet Bindra, Founder of AI Beyond & Tech Whisperer Limited, UK
Venkata Dakshinamurthy, Expert in artificial intelligence, education, and technology-driven innovation.
Enjoy a live performance by one of India's greatest playback singer along with Networking drinks