Connect your customers with Salesforce CRM

Salesforce India helps your business exist in the powerful 21st context of social networking.

Introduction: Getting Started—3 Steps To Connect Your Customers

Customers are interacting with companies through their social networks more than ever before — and the trend is changing the way we do business. Starting your social transformation with Salesforce India is seamless and pain-free - and just three steps away.

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Connect Your Customers: Social Profile

Step 1: Develop a social customer profile for your Business

You think that you know your customers and prospects, but wouldn't it be great to really understand who they are and what they like? Apps like Facebook and Twitter give you a social customer profile with a breadth and depth that other eras could only dream about.

Connect Your Customers: Employee Social Network:

Step 2: Develop an employee social network for your Business
Building an employee social network creates data sharing, the flow of productive ideas and an all-seeing overview. Transcend outmoded corporate barriers of yesteryear. As your employee social network flourishes, the heightened expertise, affinity and productivity helps your business grow.

Connect Your Customers: Enterprise Social Network

Step 3: Develop a customer social network for your Business
Why miss out on billions of online conversations a week? Twitter, Facebook, LinkedIn and YouTube are an invaluable chance to get into the world of your customers and gain an insight into what they say and what matters to them.

In turn, engage and influence your own client community with Salesforce by becoming a socially connected business that delights your customers with unique, high value experiences.

The Future Is Now. Connect your customers today!

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Topics You Might Be Interested In

Facebook and Twitter in the Cloud The CRM Service Cloud allows you to reach more customers on social networks like Facebook and Twitter.
Connect Your Customers Sales, marketing, IT and Customer Service go social in the cloud with CRM from Salesforce India.
Stories See how our customers connect their customers using Sales Cloud, Service Cloud, Chatter and other Salesforce.com/in products.
 

Industry Solutions

While every industry has its unique challenges, building stronger connections with customers and employees—and everyone that matters to your business—is vital for all industries today. With Salesforce, your entire company can work together to engage with each other and with customers like never before.

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High tech

The tech industry leads the charge in adoption of new technologies to evolve their businesses. That’s why high-tech innovators use Salesforce to connect with customers and employees like never before.
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Financial services

To compete today, companies across financial markets must connect with clients on a deeper level. Salesforce helps you better engage and delight clients to produce higher-value services and a fiercely loyal client base.
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Media

First, the Web redefined media. Now, the social revolution is shaking things up again. Whether you’re selling ads, entertainment, or information, Salesforce helps you learn what people want and turn customers into fans.
Solutions for media ›

Media

 

Communications

Communications service providers ranging from telecoms to satellite and cable companies are using Salesforce to become more responsive and agile—connecting with customers and employees to drive innovation, win new business, and boost loyalty.
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Manufacturing

Social media and mobile devices are breaking down walls between manufacturers and customers. Salesforce helps you succeed by building stronger relationships with consumers, channel partners, and suppliers.
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Retail

Retailers understand how radically social media has changed consumer behavior. Salesforce helps everyone from HQ to buyers to associates work together to create great customer experiences on every channel.
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Government

Governments at every level are transforming: Openness, transparency, and collaboration are the order of the day—but so are speed, scalability, and affordability. Salesforce helps build the modern government your citizens deserve.
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Government

Nonprofit & higher ed

Salesforce technologies help nonprofits build relationships with communities and find ways to deliver programs and services in innovative and efficient new ways. The Salesforce.com Foundation can help–with discounts for qualified institutions and organizations.
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Non-profit and Education