August 5, 2021 In June 2021, four of us from the Salesforce AI Ethics and Conversational Design teams collaborated with the Montreal AI Ethics Institute (MAIEI) to facilitate a workshop on the responsible…
Industry leaders discussed how to launch transformation efforts with data, strategy, content, technology, and inclusivity.
Travelers are acting on their pent-up wanderlust. But are points and miles enough to keep them loyal for the long-term?
TL; DR: We propose a new vision-language representation learning framework which achieves state-of-the-art performance by first aligning the unimodal representations before fusing them. Vision and language are two of the most fundamental channels…
AI can learn the language of biology to create artificial proteins across multiple protein types that are functional and unseen in nature.
If you're not measuring the return of your investment in your digital sales experiences, you might be leaving a lot on the table.
This is how to evaluate your customer service automation efforts to see what’s improved for both customers and employees – and where to go next.
An AI model can generate sequences across natural language and proteins with attributes that go beyond the training distribution
Enterprise sales is not about selling products. It’s about delivering outcomes. We need to understand where the customer wants to go and work with executives at that company to get there. If this sounds complicated, don’t worry. We’ll break it down.
Meet customer and employee expectations by connecting your voice channel to your CRM with any of our telephony partners.
