Everything You Need to Know About Customer Service Workflow Automation
Your customer service team isn't the only ones responsible for customer service. Your entire company is.
Sonos Creates Connected Customer Experiences to Amplify Relationships
Sonos found a way to bring the power of the in-store experience online, doubling down on digital-first revenue and e-commerce. Learn how the company delivered.
From 4 Days to 4 Minutes—How Vonage Uses Automation to Respond Faster
One of the world’s largest communications companies is adapting to how people interact across the globe. Learn how data and automation help drive its decisions.
Ordering Snacks? How Data Helps Kellogg Fill Your Cart
The food producer uses advanced analytics to suggest products that maximize shelf revenue for its retail customers.
The Top Trends in Workflow Automation
Get the latest research on how the industry is embracing the future of work, based on insights from over 25,000 consumers, business buyers, and professionals.
How to Start Your Business Process Automation
Do your employees waste time filling out the same forms, repeating steps, or searching for what they need? This is where business process automation can help.
Top Data Security Trends
Our new report covers the strategies data leaders are using to stay resilient in the face of ongoing attacks.
Your Guide to Scalable Data
In our all-digital world, data analytics is a necessary core function to drive business growth. Learn how to unlock, analyze and act on your data.
How IBM’s Collaborative Communities Build a More Vibrant Work Culture
Learn how IBM is innovating for the next 100 years of work with channel-based communication.
ENGIE Is Creating a Greener Future by Unifying its Data
To provide tailored, zero-carbon solutions as a service, global energy player ENGIE needed to connect its teams. Here's what it did.