Get the latest news around generative artificial intelligence regulations and insights from our director of global public policy on how it can affect your business.
We trust generative AI algorithms with important decisions, but know little about how they work.
AI agents have been described as a generational shift akin to cloud and mobile. These learning modules will give you the skills you need to ride the wave.
AI can be your helpful digital assistant, handling time-consuming, tedious tasks so you can focus on creating campaigns that win.
AI agents are about to change everything. But bad data is their junk food. Nourish them with clean, complete, connected data. Here's how.
![[Illustration] A service rep delivers proactive customer service](https://www.salesforce.com/blog/wp-content/uploads/sites/2/2024/11/proactive-customer-service-1500x844_60k.jpg?w=889)
Discover how to develop a proactive customer service strategy and win a competitive advantage.
Discover 3 best practices that help keyboard users interact with Agentforce and Prompt Builder.
By automating routine tasks, coordinating workflows, and facilitating real-time communication, agents mitigate many of the challenges that arise with hybrid work teams.
Trusted security, data, ease of integration, industry-leading AI, and a great customer experience made Service Cloud the clear choice for Crestron.
