Retail

Sometimes your customers want to use self-service, but other times they want to speak to a service representative. Here's how to make it easy for your customers to contact you.

Learn how Salesforce’s new innovations push the boundaries of contextual commerce

Retailers faced a handful of challenges in 2025: Businesses had to adjust to break-neck advances in generative AI, changing shopping behaviors, and shifting market dynamics. Proactive AI agents began to replace traditional chatbots,…

AI agents can help you move faster and reach customers in deeper ways

Salesforce, Google Android, and Zebra Technologies Corporation are excited to announce a joint solution designed to improve operations, empower store associates, and elevate customer engagement for retailers. Retail Cloud POS will be available…

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Join thousands of Trailblazers at the world’s largest, most trusted technology event built for every role, every industry, and every level.

How AI will change this year's holiday shopping season.

This glossary of data terms will help everyone in your company understand the power of real-time, actionable data in the age of generative AI.

Guide to optimizing ecommerce and marketplace SEO for AI and LLM-powered discovery