Today retail is about pushing brands to the places consumers spend the most time — on apps, messaging platforms, social media, smart speakers, and marketplaces. Here are our tips on what it takes to extend consumer engagement at the “edge of shopping.”
We're proud to announce the first Salesforce Tower in Asia Pacific, "Salesforce Tower Tokyo." This news comes with a commitment to add 2,000 jobs in Japan over the next five years.
By bringing together Service Cloud, Einstein AI, and Google Cloud Contact Center AI, we give customers flexibility to deliver integrated AI-powered customer experience.
Here are nine statistics about the state of shopping today to inform your customer experience strategy that spans commerce, marketing, and service.
Netherlands-based footwear and accessories manufacturer Omoda relies on Salesforce to stay ahead of changing shopper behavior. Read how a 144-year-old company continues to blaze trails.
Marketers can buy technology, yet not everyone is a high performer with it. Here are the three keys to creating a best-in-class real-time marketing program.
Read about how Supermums founder Heather Black is on a mission to inspire 200 parents from across the globe to change their careers by 2020, and how Salesforce fits into her vision.
Per Scholas is a Trailblazer in their community on a mission to create equality in the workplace and Salesforce.org has announced a grant of $500,000 to the nonprofit.
