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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
TASC Outsourcing increases email response rates by 6x with Agentforce
Manual prospecting can slow down sales momentum. But with Agentforce doing the heavy-lifting, TASC’s sales reps are poised to reach new heights of productivity.
Customer Story
Ambuja Neotia enriches experiences with Agentforce and a 360 customer view
Digital labour and a 360-degree customer view boost rep efficiency, enhance customer interactions, and drive round-the-clock support.
Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs and improves customer experiences.
Customer Success with Data 360
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sai Silks Kalamandir unifies customer data to power personalised marketing at scale
Discover how Sai Silks Kalamandir uses data and insights to strengthen connections with every customer.
Customer Story
UTI AMC unifies 20M+ investor profiles to power hyper-personalised campaigns
By harnessing a unified customer view and orchestrating personalised, automated journeys, UTI AMC is reimagining engagement — not just to market better, but to connect deeper and build lasting trust.
Customer Story
Genpact builds an advanced tech ecosystem powered by AI + data + automation
Learn how the company is reimagining organisation-wide processes and customer experiences.
Explore all our customer stories.
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Customer Story
ISB streamlines processes for smooth student engagement on Salesforce
Learn how ISB unifies data and processes for efficient, student-centric growth.
Customer Story
Amara Raja Energy & Mobility amps up customer and dealer relationships
See how the battery manufacturer streamlines and automates customer and dealer engagement.
Customer Story
IndiGo automates service, closes more than 1.2 million cases per month
Learn how the airline’s prompt, seamless, and proactive service is winning customer hearts
Customer Story
BITS Design School’s student-centric pre-admissions process helps them exceed admissions target by 17%
Learn how BITSDES automated the pre-admissions process to be efficient and student-centric
Customer Story
Snapdeal cuts case resolution time by 50% with streamlined, automated service
See how the ecommerce player optimised customer service and merchant onboarding
Customer Story
Asian Paints harnesses data + AI to personalise home décor experiences
Learn how Asian Paints tailors home décor offerings to each customer’s unique needs
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
FNP democratises data access to drive efficiencies and business growth
Learn how FNP empowers employees with data access and user-friendly visualisation tools to act quickly and effectively.
Customer Story
Croma delivers consistent service that wins customer loyalty
Learn how Croma uses unified customer data to elevate the service experience.
Customer Story
River Mobility uses customer data for personalised and transparent engagements
Learn how River empowers employees to deliver personalised experiences across the customer lifecycle.
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Narayana Health builds empathetic patient journeys with Salesforce
Learn how Narayana Health engages with patients in a compassionate and speedy manner.
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