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With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
TASC Outsourcing increases email response rates by 6x with Agentforce
Manual prospecting can slow down sales momentum. But with Agentforce doing the heavy-lifting, TASC’s sales reps are poised to reach new heights of productivity.
Customer Story
Ambuja Neotia enriches experiences with Agentforce and a 360 customer view
Digital labour and a 360-degree customer view boost rep efficiency, enhance customer interactions, and drive round-the-clock support.
Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs and improves customer experiences.
Customer Success with Data 360
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Royal Enfield builds a loyal biker community through AI-driven marketing
Learn how the motorcycle brand cements its cult status with connected, bespoke communication.
Customer Story
Sai Silks Kalamandir unifies customer data to power personalised marketing at scale
Discover how Sai Silks Kalamandir uses data and insights to strengthen connections with every customer.
Customer Story
UTI AMC unifies 20M+ investor profiles to power hyper-personalised campaigns
By harnessing a unified customer view and orchestrating personalised, automated journeys, UTI AMC is reimagining engagement — not just to market better, but to connect deeper and build lasting trust.
Customer Story
Genpact builds an advanced tech ecosystem powered by AI + data + automation
Learn how the company is reimagining organisation-wide processes and customer experiences.
Explore all our customer stories.
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Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs and improves customer experiences.
Customer Story
VFS Global speeds up service in 158 countries with a 360° customer view
Learn how the world’s leading visa outsourcing and technology service specialist resolves cases faster and at scale.
Customer Story
Genpact builds an advanced tech ecosystem powered by AI + data + automation
Learn how the company is reimagining organisation-wide processes and customer experiences.
Customer Story
Angel One boosts customer experience with automation & collaboration
Learn how the leading fintech player resolves service queries swiftly and intelligently.
Customer Story
Sai Silks Kalamandir unifies customer data to power personalised marketing at scale
Discover how Sai Silks Kalamandir uses data and insights to strengthen connections with every customer.
Customer Story
JSW Steel
Learn how the manufacturer scales its business, and delivers seamless customer experiences.
Customer Story
EXL
Learn how EXL streamlines processes and enables data-driven decisions, leading to elevated customer experiences.
Customer Story
Tata Consumer Products automates for efficient sales and distribution management
See how the consumer goods brand transformed sales and distribution with remarkable speed.
Customer Story
Bike Bazaar streamlines two-wheeler financing to serve the underbanked
Bike Bazaar, a two-wheeler financing company, uses Salesforce to simplify onboarding and loan approvals.
Customer Story
BARC India boosts field service productivity by 25% with automation
See how the research company delivers timely service while protecting panel confidentiality.
Customer Story
Godrej & Boyce implements one CRM across business units for a connected customer experience
Learn how the iconic company delivers customer-centric, consistent engagement across diverse products and services.
Customer Story
Eduvanz processes 2x more loans every month with automation.
Learn how the fintech firm is providing faster, easier access to educational loans.
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