Ready to blaze a new trail to customer success?

17 October 2019 | Mumbai


That’s a wrap!

Thanks to all you Trailblazers for joining us at Salesforce Basecamp 2019.

Our inspiring Customer Trailblazers shared how they are using the Customer Success Platform to create connected customer experiences, learn new skills, innovate at their companies, and shape the future. Industry thought leaders led the conversation around the future of technology and its impact on India businesses. And the Customer Success Expo was a buzzing hive of activity, showcasing the latest Salesforce innovations including Salesforce Customer 360 and more.

We look forward to welcoming all you Trailblazers to the next Salesforce event.

The Salesforce Team


Your path to innovation starts here.

Join us at Basecamp Mumbai for a day of networking, inspiration, learning and fun and hear from Trailblazers who are transforming their businesses with Salesforce. Customer speakers will reveal their insights and best practices on how they are engaging with today’s connected customers to exceed their expectations. Industry thought leaders will guide the conversation around the future of technology and innovation. Don’t miss our Customer Success Expo to help you map out your path to success. Register your interest now to lock in your spot and prepare to blaze your own trail.


12:00 – 1:00 p.m.
Lunch & Registration
1:00 – 1:40 p.m.
Pre-Keynote sessions
2:00 – 2:50 p.m.
3:00 – 5:30 p.m.
Breakouts, Theatre Sessions, Customer Success Expo and more
5:30 – 6:30 p.m.
Networking reception
*Agenda is subject to change.

Keynote highlights

Are you ready to be a Trailblazer? Want to to learn how to build deep and long-lasting relationships with your customers? During the keynote you’ll discover how Bajaj Finserv needed a solution that allowed them to keep pace with, and continue to meet, changing customer demands. They needed to partner with a technology provider with the same commitment to customer success that could scale with their business and continue to be a platform for growth. Whether you're in sales, customer service, marketing or IT, we've got you covered.

Discover the power of Salesforce Customer 360

Discover new ways to innovate and grow with Salesforce Customer 360, our integrated CRM platform that empowers you to helps you transform your business by bringing your customers and your company together. See how to create those personalised interactions that your customers expect.

Getting started with Salesforce

Trailhead is the fun new way to learn Salesforce. Trails are guided learning paths through modules and projects that help you cover the most ground in the shortest amount of time. Get started today and discover how Salesforce helps you deliver personalised client management.