Get real benefits from artificial intelligence.

Make every part of your business smarter with Einstein — it’s AI designed for Salesforce.

Sales Cloud Einstein

The world's #1 CRM is now the world's most intelligent CRM with Einstein AI.

Hand your sales team their next win with predictive scoring, actionable insights, speedy automation, and more accurate forecasting.

Einstein Lead and Opportunity Scoring

Spend your time more effectively. Einstein automatically prioritises the leads and opportunities most likely to convert and close based on your history and past deals.

Einstein Account and Opportunity Insights

See key business developments on your accounts and opportunities. Know whether or not a deal is likely to close by identifying customer sentiment, competitor involvement, and company updates.

Einstein Activity Capture and Automated Contacts

Automatically capture data and add new contacts so you can spend less time on data entry and more time selling.

Salesforce Inbox

Extend the full power of the Salesforce platform to email and calendar and never miss a buying signal.

Sales Analytics

Quickly gain pipeline visibility, track team performance, and uncover opportunities to grow your business.

Marketing Cloud Einstein

Create more predictive marketing journeys.

Deliver the right content, to the right audience, on the right channel, at the exact right time with AI right where you work.


Einstein Recommendations

Increase average order values, convert more anonymous web visitors, and recommend the next best product, content, or offer faster for every customer on any channel.

Einstein Engagement Scoring

Predict consumer engagement with your email or website, discover insights about why consumers click or purchase, and drive smarter marketing using predicted behaviour to segment, trigger journeys, personalise messages, and more.

Einstein Vision for Social

Using Einstein Image Classification, recognise logos, objects, food, and scenes in social images to discover new insights regarding your brand — like where certain products are being used — even if your name or keywords aren’t mentioned.

Einstein Journey Insights, powered by Salesforce DMP

Leverage AI to analyse billions of touchpoints across consumer journeys and discover the optimal paths to conversion, including insights about which channels, messages, and events perform best.
See how Einstein guides marketers.

Community Cloud Einstein

Recommend the right content and conversations.

Enable community members to discover the people, content, and conversations they need to be the most productive, every day.

Einstein Recommendations

Make the resources members need easy to find — automatically suggest relevant experts, groups, and content based on interests, needs, and behaviour from their social activities.

Einstein Feed Insights

Keep members engaged by identifying and promoting popular content — ensure that important posts and hot-button conversations are seen, thanks to an intelligent activity feed.

Einstein Experts

Help your community members find certified experts on the topics that matter most to them so their questions are answered faster than ever.
Get the top-ranked answers to searches based on relevance and engagement signals such as most recent, likes, views, and answers with Einstein Feed Search. Better yet, the search algorithm uses the Einstein Learn to Rank technique to get better over time so users always get the best results.
See how Einstein aids every community member.

Analytics Cloud Einstein

Discover hidden insights in your data.

Find patterns in your data so you can predict future trends and always know the next best sales, service, or marketing action.

Einstein Discovery

Find insights in millions of data combinations by automatically examining all variable combinations — eliminate the trial and error of hypothesis-driven analysis.


Embed customised intelligence in every app you build with myEinstein.

Now Trailblazers can build smarter, more predictive apps that leverage their Salesforce data and solve their specific business challenges with myEinstein. So everyone can have AI that’s customised for their business, without needing a data scientist.

Einstein Prediction Builder (pilot)

Create custom AI models on any Salesforce field or object to predict business outcomes, such as churn or lifetime value — with clicks, not code.

Einstein Bots (pilot)

Easily build, train, and deploy custom bots — trained on your CRM data — to augment business processes, empower your employees, and delight your customers.

Einstein Vision

Harness the power of image recognition in your apps by training deep-learning models to recognise your brand, products, and more.

Einstein Language

Classify the underlying intent and sentiment in a body of text to understand how customers feel and what they need, across all channels.
Sign-up for Einstein Vision and Language today.

Commerce Cloud Einstein

Make shopping more predictive and personal.

Delight shoppers with intelligent 1-to-1 shopping experiences powered by product recommendations, personalised sorting, and data-driven merchandising insights — no data scientist required.

Einstein Commerce Insights

Identify the most effective product sets, bundles, and deals with a powerful shopping basket analysis dashboard that reveals purchasing behaviour.

Einstein Product Recommendations

Create unique customer experiences across mobile and desktop with personalised product recommendations that eliminate manual merchandising and boost revenue per site visitor.

Einstein Predictive Sort

Help shoppers find what they are looking for faster by personalising search and category page results to each customer, whether they are known or unknown.

Einstein Search Dictionaries

Eliminate gaps in search dictionaries so that shoppers never see “no results” pages and can quickly find the products they are looking for.

Questions? We’ll put you on the right path.

Ask about Salesforce products, pricing, implementation, or anything else. Our highly trained reps are standing by, ready to help.