Deliver a one-of-a-kind, personalised service experience your customers will love with SOS one- or two-way video chat that includes the ability to screen share with agent annotations.
Use customer data to offer personalised, branded, real-time help. Your agents can seamlessly escalate cases from text chat to SOS video chat whenever needed.
See firsthand how Salesforce is revolutionising customer service with a free Service Cloud trial. You can also join our Success Community to learn from other users, and help your business thrive.