Deliver data-driven connected experiences.
Power every stage of the journey with the #1 AI CRM for travel, transportation and hospitality
Industry leaders drive success on the road and away from home.
Salesforce helps travel, transportation and hospitality companies accelerate growth.
31
%
improvement in customer satisfaction
Companies reported increased customer satisfaction after implementing Salesforce.
35
%
increase in sales revenue
Companies reported improved sales revenue after implementing Salesforce.
32
%
increase in employee productivity
Companies reported increased employee productivity after implementing Salesforce.
Source: FY25 Customer Success Metrics for Travel, Transportation and Hospitality
Make your data smarter with digital tools that unite teams and deliver real-time personalisation at scale.
Travel
Transform static operations into dynamic, agile systems that improve efficiency and leverage real-time data with automation and AI.
Transportation and Logistics
Lower costs, safeguard margins and drive growth through data integration and AI-assisted insight.
Hospitality
Deliver seamless guest journeys and build loyalty through real-time data, advanced analytics and personalised experiences.
Deliver customer success with travel, hotel and logistics software.
Salesforce Portfolio
Discover the #1 AI travel, hotel and logistics CRM. Personalise every experience along the traveller, guest and shipper journey with real-time data and trusted AI.
Maximise ROI with the #1 Success Ecosystem.
From support, expert guidance and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Keep up with the latest travel, transportation and hospitality trends, insights and conversations.
Ready to take the next step with the world’s #1 AI CRM for Travel, Transportation, & Hospitality
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Salesforce for travel, transportation and hospitality FAQs
Salesforce offers software solutions for travel, transportation and hospitality companies. CRM is a system that provides companies a way to manage customer interactions across sales, customer service and marketing, as a means to stay connected, streamline processes and improve profitability.
Salesforce CRM solutions provide travel, transportation and hospitality companies with a 360 degree unified customer profile so they can deliver a best-in-class customer experience with proactive, data-driven guidance, streamline operations with automation and AI and drive innovative growth.
Consider your specific business needs. Ask: How well does it integrate with my existing software? What security measures are in place to protect my company data? Can it be customised to fit my business processes? Can it scale with my business? What do current users say in reviews and testimonials?
Software solutions offer numerous benefits for travel, transportation and hospitality companies such as improved efficiency and cost savings from automating routeing tasks, enhanced customer experiences from personalised digital interactions and scalable customer service from AI agent solutions.
Salesforce is consistently ranked as the #1 CRM provider every year by a variety of organisations. Salesforce has travel, transportation and hospitality customers that include the largest enterprises as well as SMBs who run their business with our trusted CRM and Agentforce solutions.
