Here’s How I Advise Anxious C-Suites To Approach Generative AI
Many business leaders are privately jittery about generative AI. They know they need to do something, but they’re stuck on what, and how. Here’s how I break it down for them.
How Generative AI is Revolutionizing Application Development
Generative AI is revolutionizing app development with large language models that can not only generate content but also orchestrate code building blocks and solve new problems without ever gathering requirements.
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Is Your Generative AI Making Things Up? 4 Ways To Keep It Honest
Generative AI sometimes returns incorrect information, known colloquially as “AI hallucinations.” Here’s what you can do to protect your business and customers.
Merchandisers Have an Ace up Their Sleeve This Holiday Season: AI
Good merchandisers boost sales, average order value, and customer loyalty. With retail automation and AI, they can do it even faster.
Financial Services
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Automated Onboarding is Now Easier With AI
Automated onboarding for wealth firms reduces annoying pain points and significantly improves the experience for both advisors and clients.
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How to Get the Most Out of a Sales Call
Perfect your sales calls using these sought-after tips from sales experts.
The Secret to Better Forecasting? Data, People, and Processes
Bring in the right people, then emphasize data accuracy at every stage of the sales process.
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Is Your Organization Ready for AI? 5 Data Leaders Share Real-World Tips
Keep your relevancy and keep your standards: The new "rules of AI" for business need both.
How To Unlock the Power of Generative AI Without Building Your Own LLM
Large language models are the foundation for today's groundbreaking AI applications. Instead of training an LLM on a massive dataset, save time by using an existing model with smart prompts grounded in your data. Here’s how.
What If Superintelligence Ran Your Business?
We are knocking on the door of a scaled-up model of AI that promises to change our world.
Your Sales Tech Stack Is About to Get a Whole Lot Smaller
Sales leaders are learning that a simplified toolset is the secret to strong, secure, centralized data that fuels effective AI.
Data-Driven Companies Perform Better by Almost Every Metric — And Get More Out of AI
It's time to give everyone in your organization the know-how to use data to make better decisions. Your business depends on it.
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Service
Stay ahead in the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.
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Customer Service Analytics: How to Make Sense of All Your Data
Turn customer interactions into insights that help your business improve with service intelligence.
What Is Net Promoter Score — And Is It Worth Tracking? Let’s Talk Pros and Cons
Some service leaders swear by Net Promoter Score, while others think it’s obsolete. We asked our Trailblazer community to weigh in. Here’s what they told us.
