The next leap in AI fine-tuning may be no fine-tuning at all. Vector databases make it easier for you to access and analyze all your business data.
AI and generative AI are helping create a variety of new careers, from prompt engineer to AI trainer. Here are 12 new and upcoming roles, and tips for how to prepare for them.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Here’s how we’re using generative AI tools — and how we’re not — in 2024. Plus, a peek into the regulations we’ve implemented to keep trust and safety front and center for ourselves and our communities.
You've crafted the messages you want to send. Now see how you can build on that to grow your subscriber list and keep them engaged.
Most companies will not build their own LLM. We’re sharing the universal challenges of off-the-shelf LLMs and how to address them.
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The best way to make sure your AI implementation is strategic and effective is to have clear business goals, and to ask the right questions.
Our most-read generative AI blog posts of 2023 all had something in common: They showed business leaders were hungry for practical guidance.
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
Research: Customers and users want a ‘human in the loop’ to interact with the generative AI system.
Here are 5 things you need to consider before you build an AI-powered app.
Stay ahead in the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.See All Stories
Some service leaders swear by Net Promoter Score, while others think it’s obsolete. We asked our Trailblazer community to weigh in. Here’s what they told us.