A CDP Is a Powerful Tool — Here’s How To Make It Work for You
What can a customer data platform do for your brand? Learn how it can bring you closer to your customers — with help from AI.
How to Use AI to Build a Better Shopping Experience
Retailers are using AI to transform how they engage with customers, from promotions and product search to checkout and service.
Want Growth? Here’s What Consumer Goods Brands Need to Do Right Now
What’s next for your brand? Here are the action items that should top your checklist - and they’re powered by AI and data.
Put Our 2024 Retail Predictions to Work
Our team tracked the trends and crunched the numbers — here’s what profitable growth looks like this year.
3 Reasons Why Customer 360 Is a Game-Changer for Small Businesses
Here's why Salesforce Customer 360 can help businesses of all sizes exceed customer expectations and drive results.
How to Market a Small Business On a Budget
The coming year is a great opportunity to think about marketing your business on a budget.
Here’s How 2,700 Leaders Are Navigating AI in Commerce
Generative AI can transform how your company connects with your customers — and make your commerce team more productive, too.
Customer Relationships Are Frayed — Can Generative AI Mend Them?
Customers aren't just fed up with bad service – more of them are seeking retribution for their bad experiences, a new survey reveals. The solution: more digital empathy.
The Future of Customer Service: What You Need To Know for 2024
People expect customer service to be personalized, efficient, and simple. Here’s how leading companies will use technology to meet those needs.
What Is Insurtech? A Guide For Brokers and Carriers
Innovate faster, drive automation, and save money with strategic insurance technology investments.