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We've reimagined Connections, finding new ways to bring the learning, networking, inspiration (and fun!) to you, wherever you are.
Many leaders likely do not possess the new mindset and skill set necessary to manage large scale hybrid work. But they can skill up. Here’s what you need to know.
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
Increase constituent satisfaction and build trust in the government by investing in an effective public and private sector partnership.
Frank Cooper III, CMO of BlackRock discusses the evolution of corporate purpose with the head of global marketing for Salesforce.org.
Discover ways to optimize and build your business.See All Stories
After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.
Here are the business-to-business commerce trends to expect in 2021 based on insight from nearly 1,400 commerce leaders around the world.
It's hard to predict service case volumes, and even harder to make sure customers are connected with the right agents on the right channels at the right time. Many organizations — including Salesforce — have rethought how they run the contact center. Here's what we know.
With the right technology and training, your field service team is well-poised to promote everything from upgrades to new products. Best of all, 85% of them already feel like customer retention is part of the job.
Almost half of the sales reps we surveyed say they’ll mostly sell remotely moving forward. Here's why virtual selling is here for good.
This pizza shop added personalization to its messaging and experienced a 16% lift in conversion rates. Here’s how they did it.
Maximize your investment. Get information on the latest and greatest product enhancements and innovations at salesforce.com/releases.
These companies are radically transforming and innovating in real time.See All Stories
The popular name in household products is taking on an aggressive digital transformation, supported by a commitment to helping employees learn and grow — with gamified learning playing an important role.
The past year has underscored the importance of a trusted technology partner, capable of adjusting as your organization and market needs demand.