Marketing Cloud, Trailhead...
Get the latest stories from The 360 Blog, every week.
Salesforce Culture
Why You Need a Personal Board of Directors
In the #BossTalks season finale, Salesforce Chief Philanthropy Officer Ebony Beckwith and The Cru CEO and founder Tiffany Dufu say a personal board of directors can help guide your career and life.
Tableau CRM
4 Things You Didn’t Know About Team USA Olympians (But Data Can Tell You)
Which states have the most U.S. Olympians? How do their ages vary by sport? Dive into the answers with a fun data visualization.
Salesforce Platform
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Slack
These Slack Tricks Can Boost Your Productivity at Work
Learn the keys to Slack etiquette and productivity to speed up your work, keep teams connected, and have some fun along the way.
Future of Work
The Invisible Office and the Future of Remote Work
This is how companies are reimagining a new world of work, where the simplistic binary of home and office is obsolete.
Email Marketing
Email Mistakes Are Brutal — These Marketers Shared Their Worst Ones
Members of our Trailblazer community revealed email blunders that they’ve made over the years and what they learned from them.
Editors' Picks
Featured Series
Tips for Using Slack
Insights on how to use Slack to deliver customer and employee success from anywhere
See All Stories
Why Slack Is a Sales Team’s Secret Weapon To Growing Revenue
Sales Cloud 360 and Slack open up new ways to sell, helping your sales team to sell faster: driving growth now, and in the future.
New to Slack? Here’s How You Can Use It to Work From Anywhere
Collaboration is just the beginning. Step into the future of work and learn the basics of Slack.
Featured Voices
Equality
Representation Matters: Leaders Share Racial Equality Quotes on the Importance of Using Your Platform
We asked nearly 30 speakers from the Black, Latinx, Indigenous, and LGBTQ+ tech community — founders, CEOs, executives, authors, activists, musicians, and more — about what it means to drive racial equality. This is what they shared.
Commerce Cloud
Going Headless Is Hard – These 6 Tips Make It Easier
Ready for a headless deployment? Not so fast. Make sure you do these things first.
Retail
U.S. Retailers Face Extra $223B in Costs of Goods This Holiday Shopping Season
Learn how pressure on the global supply chain is affecting retailers, plus four other data-driven predictions on how the holiday shopping season is about to be transformed.
IT
People Trust Government More When Their Digital Experience Is Better
Now that consumers are accustomed to the ease of ordering groceries, conducting financial transactions, and even receiving medical evaluations online, they want government to provide a similar level of services.
Sales
The 4 Most Common Customer Objections, and How Sales Teams Should Respond
To make the sale, your prospect has to see that the value outweighs the risk. Here are the most common customer objections – and the most common solutions – to help sales teams in any field.
How a U.S. Olympic Medalist Became a Salesforce Solutions Engineer
As a swimmer, Christine Magnuson won two silver medals for Team USA at the 2008 Olympic Games. As a Salesforce employee, she’s helping customers win with a new way to work.
To Reach Your Potential at Work, Think Like a Paralympian
U.S. gold medalist David Blair explains the mindset it takes to compete with a disability – and how anyone can apply it to their career.
