Marketing Cloud, Trailhead...
Get the latest stories from The 360 Blog, every week.
Communications
How the Future of Telecommunications Will Make or Break Wholesale Carriers
Wholesale telecoms face a choice: Digitize to unlock new revenue streams, or risk commoditization. Our SVP for Communications explains.
Business as a Platform for Change
Sustainable Manufacturing: It’s Time To Get Started
As a manufacturer your influence is among the greatest on the environment, which means you have an opportunity to make the greatest impact.
Digital Transformation
What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
Digital Transformation
3 Key Areas Empowering Today’s Insurance Industry
Staying agile allows insurers to design new products, automate processes, and launch omnichannel experiences to better serve policyholder and producer needs.
Communications
What Is 5G Monetization? And How Long Until Communications Service Providers See ROI?
After spending billions in 5G infrastructure, communications service providers (CSPs) need to monetize their networks for returns on their investment. These terms, technologies, and use cases shorten the path to monetization.
Field Service
How Automation Helped My Company Create an Agile Field Service Workforce
When the pandemic hit, Mobile Technologies Inc., a global leader in retail merchandising and services, accelerated a plan to digitize field service management and create an agile workforce. Here are five takeaways.
Editors' Picks
Featured Series
Tips for Commerce Pros
Discover ways to optimize and build your business.
See All Stories
How COVID Relief Bills Changed Current Buying Trends
After four consecutive quarters of massive consumer digital adoption, numbers from a billion global shoppers in 51 countries give us the clues to help forecast future demand.
B2B Commerce Trends You Weren’t Expecting (but Will Impact Your Business)
Here are the business-to-business commerce trends to expect in 2021 based on insight from nearly 1,400 commerce leaders around the world.
Featured Voices
Consumer Goods
48% of Consumer Goods Companies Turn To AI and Automation — The Research Tells Us Why
Customer experience (CX) is everything in the CG industry. Our research from Harvard Business Review Analytic Services explains how the rules are changing from soup to sports cars.
Small Business
Experts Anticipate Small Businesses Will Rebound in the Near Future
Many businesses that made changes during the pandemic knew they had modernize their business technology before the pandemic hit.
Research
72% of Small Business Leaders Are Optimistic — These 5 Statistics Share Insights
We asked more than 2,300 small business owners worldwide what they’re thinking and how they’re planning for the future. Here’s what they said.
CEO
Updates on Salesforce Safety and Wellbeing Actions
Here's what we can do to prepare ourselves and our families for potential disruptions, and uphold our civic duty to help prevent further outbreaks of the coronavirus (COVID-19).
Retail
How To Launch a Headless Commerce Approach That Fits Your Business
Improve existing customer touchpoints, adopt emerging ones, and provide a unified brand experience by launching a headless commerce approach. Learn how.
Featured Series
Inspiring Customer Stories
These companies are radically transforming and innovating in real time.
See All Stories
e.l.f. Beauty’s Execs Share Top Tips for Digital Success
In our four-part video series Simply Put, the executives of e.l.f. Beauty share how they build their brand.
Purpose-Driven Work Helped PwC Guide Clients Through the Pandemic
Many organizations needed help to continue their purposeful work during the pandemic. Here are six inspiring highlights.
