A Harvard Business Review Analytic Services report finds that getting the customer experience right is more important in Retail than in all other industries combined.
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Retailers are seeing a new business model emerge where physical and digital realities coexist, stores never close, and shoppers are seeking the next big thing.
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With many offices remaining closed, companies have an opportunity to better integrate younger workers into their culture.
Commit to a plan for 2022 action, fueled by optimum digital buying experiences, team alignment, and customer-centric selling.
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Better order tracking, a broader social reach, and an insightful chatbot added personalized service and helped the business scale from a flagship to a franchise. And they employ hundreds of people with disabilities – including their own kids.
Marketers need to rewrite their email best practices as historic KPIs lose relevance. We’re here to help.
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Earning a Salesforce certification proves to you, recruiters, employers, and the world at large that you’ve got skills! Whatever role you serve in your organization — administrator, architect, developer, marketer, or consultant — we’ve got a certification that can give your career a boost.