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CEO
Skills vs. Degrees: How Technology Can Eliminate the Education Wealth Gap
Panels during 2021's World Economic Forum highlighted how online learning can help people gain skills to get ahead in work and life.
Marketing
How Lyft Used an Account-Based Marketing Strategy To Help Essential Workers
Lyft’s account-based marketing (ABM) strategy helped them pivot their business to support essential workers.
Digital Transformation
What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
Retail
We Looked at Online Shopping Statistics from One Billion Global Shoppers. Here’s What We Found
What can ecommerce browsing and buying habits in 51 countries tell us about the digital surge – and what’s next for brands?
Service
How Collaborative Customer Service Improves Customer Experience and Accelerates Agent Productivity
Customer experience involves a lot more touch points than just your service agents. Shouldn’t your service approach reflect that?
IT
Reimagine Rebate Programs To Improve Channel Relationships
Are you underwhelmed with how your incentive and rebate programs are performing? Here’s how you can boost efficiency, loyalty, and profits.
Editors' Picks
Featured Series
Tips for Sales Leaders
Win more deals with advice from top experts in the field.
See All Stories
Dear Wiz: How Do I Get My Sales Reps To Use a CRM?
Do you have questions about sales ops and how to get sales reps to adopt your customer relationship management platform? Dear Wiz has answers.
How To Move To a Subscription Business Model in 2021
Adopt a subscription business model for your company and give customers the products, services, and experiences they want, the way they want them.
Featured Voices
IT
Integrating Ethics Into Vaccine Management Software — Lessons From the Field
It’s necessary to build ethics into the vaccine management process since thousands of small decisions are made everyday to create smooth digital and offline experiences.
CEO
Two-thirds of Cognizant’s Employees in India and Philippines Received Bonuses When COVID Hit; Here’s What Their EVP Was Thinking
Anil Cheriyan, EVP of strategy and technology, explains how investment in talent is paramount in a time of crisis.
IT
3 Tips for Building a Strong Technical Foundation With Salesforce
IT teams can deliver results faster by prioritizing out-of-the-box functionality before considering custom development.
Service
Want Happier, More Engaged Customers? Define Your Digital Customer Service Strategy
Learn how to win over loyal customers with strategic pain point analysis, efficient self-service tools, and intelligent automation.
IT
What Is a CMS?
Discover how a CMS makes it possible to build and deliver content on any device or platform.
Featured Series
Inspiring Customer Stories
These companies are radically transforming and innovating in real time.
See All Stories
For Deloitte Digital, Trust Played a Central Role in 2020
For good reason, trust factors into everything a company does.
3 Ways To Become a Data Superhero
Hear from Zulily’s lead data analyst about how Tableau and Google BigQuery help to save the day.
