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Sales
Why Slack Is a Sales Team’s Secret Weapon To Growing Revenue
Sales Cloud 360 and Slack open up new ways to sell, helping your sales team to sell faster: driving growth now, and in the future.
Email Marketing
Email Mistakes Are Brutal — These Marketers Shared Their Worst Ones
Members of our Trailblazer community revealed email blunders that they’ve made over the years and what they learned from them.
Salesforce Platform
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
Careers
How a U.S. Olympic Medalist Became a Salesforce Solutions Engineer
As a swimmer, Christine Magnuson won two silver medals for Team USA at the 2008 Olympic Games. As a Salesforce employee, she’s helping customers win with a new way to work.
IT
People Trust Government More When Their Digital Experience Is Better
Now that consumers are accustomed to the ease of ordering groceries, conducting financial transactions, and even receiving medical evaluations online, they want government to provide a similar level of services.
Future of Work
The Invisible Office and the Future of Remote Work
This is how companies are reimagining a new world of work, where the simplistic binary of home and office is obsolete.
Editors' Picks
Featured Series
Tips for Using Slack
Insights on how to use Slack to deliver customer and employee success from anywhere
See All Stories
New to Slack? Here’s How You Can Use It to Work From Anywhere
Collaboration is just the beginning. Step into the future of work and learn the basics of Slack.
How to Use Slack for Customer Service to Boost Satisfaction
Discover four ways Slack helps your service organization deliver faster, more streamlined support to help grow loyalty.
Featured Voices
Retail
U.S. Retailers Face Extra $223B in Costs of Goods This Holiday Shopping Season
Learn how pressure on the global supply chain is affecting retailers, plus four other data-driven predictions on how the holiday shopping season is about to be transformed.
Sales
The 4 Most Common Customer Objections, and How Sales Teams Should Respond
To make the sale, your prospect has to see that the value outweighs the risk. Here are the most common customer objections – and the most common solutions – to help sales teams in any field.
Customer Engagement
The Future of Travel Loyalty: How To Get Your Customer To Stick Around When Reward Point Balances Hit Zero
Travelers are acting on their pent-up wanderlust. But are points and miles enough to keep them loyal for the long-term?
Digital Transformation
What Innovative Marketers Have Learned About Digital Transformation
Industry leaders discussed how to launch transformation efforts with data, strategy, content, technology, and inclusivity.
Slack
How to Use Slack for Customer Service to Boost Satisfaction
Discover four ways Slack helps your service organization deliver faster, more streamlined support to help grow loyalty.
To Reach Your Potential at Work, Think Like a Paralympian
U.S. gold medalist David Blair explains the mindset it takes to compete with a disability – and how anyone can apply it to their career.
What We Can All Learn About Teamwork and Overcoming Failure From Team USA Olympic Athlete Cheta Emba
What’s the secret to great teamwork, surviving failure, finding motivation, and dealing with outsized egos?
