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Leading Through Change
Business Has the Power To Help End COVID-19
Vaccine hesitancy threatens to slow a return to normal life. Business leaders have a key role to play in blunting misinformation, becoming advocates, facilitators, and educators.
Business as a Platform for Change
Redesigning Banking: How OneUnited Bank Is Closing the Racial Wealth Gap
OneUnited Bank uses innovative design practices to engage the Black community and build Black wealth in a historically biased industry.
Digital Transformation
What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
B2B Commerce
B2B Commerce Trends You Weren’t Expecting (but Will Impact Your Business)
Here are the business-to-business commerce trends to expect in 2021 based on insight from nearly 1,400 commerce leaders around the world.
Customer 360
How To Create the Digital Experience 88% of Your Customers Expect
Answer these three questions to help guide your organization’s digital response to customer service, communications, team unity, and more.
Manufacturing
5 Tips for Manufacturers Going Direct To Consumer
Going direct-to-consumer (D2C) comes with a lot of questions as you shift focus away from a strictly B2B model. Read on for tips and get a more in-depth look at what goes into establishing a D2C ecommerce site
Editors' Picks
Featured Series
Tips for Small Business Leaders
Dive into trends and insights impacting the future of small business.
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Small Businesses Share What They Learned in 2020: Now They’re Ready To Move Forward
We sat down with a few San Francisco-based small businesses to hear what they learned this year that will help them in 2021 and beyond.
Mark Cuban Shares 2021 Predictions: Small Businesses Should Prepare for the Post-COVID “Snapback”
Mark Cuban shares predictions for the new year and actionable insights for small businesses. Read seven of his insights then watch the conversations for even more tips.
Featured Voices
Reopen Safely
Why Clear Masks Benefit Most People, Not Just Those With Disabilities
It's a clearer path to communication for those who benefit from reading lips.
IT
How To Prepare for Your Salesforce Implementation
One of the best investments IT leaders can make is spending time up front preparing for your Salesforce implementation. It sounds simple and obvious but is often overlooked.
Vaccine Cloud
Vaccines Are Here but Uncertainty Remains — What Business Leaders Need To Consider Now
Every country is in a race to contain the spread of COVID-19 and its variants, while vaccinating as much of their populations as fast as possible. We explore the range of possibilities.
Equality
Honoring Black History in the Workplace
The president of BOLDForce, a Salesforce employee resource group, shares the significance of Black history in 2021.
Sales Strategy
Dear Wiz: How Do I Get My Sales Reps To Use a CRM?
Do you have questions about sales ops and how to get sales reps to adopt your customer relationship management platform? Dear Wiz has answers.
Featured Series
Inspiring Customer Stories
These companies are radically transforming and innovating in real time.
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For Deloitte Digital, Trust Played a Central Role in 2020
For good reason, trust factors into everything a company does.
3 Ways To Become a Data Superhero
Hear from Zulily’s lead data analyst about how Tableau and Google BigQuery help to save the day.
