AI and generative AI are helping create a variety of new careers, from prompt engineer to AI trainer. Here are 12 new and upcoming roles, and tips for how to prepare for them.
Here’s how we’re using generative AI tools — and how we’re not — in 2024. Plus, a peek into the regulations we’ve implemented to keep trust and safety front and center for ourselves and our communities.
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
You've crafted the messages you want to send. Now see how you can build on that to grow your subscriber list and keep them engaged.
The best way to make sure your AI implementation is strategic and effective is to have clear business goals, and to ask the right questions.
Our most-read generative AI blog posts of 2023 all had something in common: They showed business leaders were hungry for practical guidance.
Get insights, and streamline processes with the latest Sales trends, insights, and conversations.
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Perfect your sales calls using these sought-after tips from sales experts.
Bring in the right people, then emphasize data accuracy at every stage of the sales process.
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
Research: Customers and users want a ‘human in the loop’ to interact with the generative AI system.
Here are 5 things you need to consider before you build an AI-powered app.
Many business leaders are privately jittery about generative AI. They know they need to do something, but they’re stuck on what, and how. Here’s how I break it down for them.
Generative AI is revolutionizing app development with large language models that can not only generate content but also orchestrate code building blocks and solve new problems without ever gathering requirements.
Stay ahead in the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.
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Turn customer interactions into insights that help your business improve with service intelligence.
Some service leaders swear by Net Promoter Score, while others think it’s obsolete. We asked our Trailblazer community to weigh in. Here’s what they told us.
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