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There's light at the end of the tunnel, but business uncertainty reigns over the recovery, with a small group of high-income countries returning to pre-pandemic norms while the rest of the world wrestles with the spread of variants.
Join Salesforce EVP Global Strategic Affairs Monica Langley as she interviews business leaders for her new show, The Inflection Point.
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
BSH Home Appliances has 17 brands and 40 facilities spread throughout the world. Here's how they created a platform to unify all that data to improve efficiency in collection and reporting.
To meet new consumer demands, retail banks need to prioritize improvements to customer experience with the help of autonomous finance.
If your small business is thinking big, this is the data you need to analyze to target the right customers – and make them happy with every click.
Drive impact at your organization with advice from expert leaders.
See All StoriesPut as much effort into your data strategy as your online commerce. Here’s how you can make the most of marketing technology to increase your CLV.
Less than a third of global marketing leaders were satisfied with their ability to measure ROI last year. How is 2021 flipping the script?
Companies that prioritize employee experience are better positioned to to pull ahead and build competitive advantages.
During the preview window, get early access to new features and test configurations in your sandbox before the scheduled production upgrade.
When we rethink cities in the future, will everyone have more equitable access to urban centers?
To remain relevant and grow as a business, a vast majority of leaders say their company will fundamentally change how it engages with customers
Overcome fear and self-doubt as you gear up to stand out from the crowd and build your brand.
These companies are radically transforming and innovating in real time.
See All StoriesHow the Retail Annuities team of a life insurance company with a more than 175-year history is redefining its call center metrics to support new business objectives and improve employee retention and growth.
SMBs are investing in enhanced training for their support agents in response to growing customer expectations.