Bad Data is Like Junk Food for Your AI
While some of the most impactful AI tools for businesses are still being developed, your business can take these key steps now to get your data house in order.
Generative CRM — Here’s What It’ll Mean For Your Business
Generative AI is poised to reshape CRM across companies in the years to come. See how this buzzy new tech, when used with your CRM, can help your teams work more efficiently and create better customer experiences.
What Does Salesforce Do?
We answer some basic questions about what Salesforce does, what Salesforce CRM software is used for, and how Salesforce works.
How AI Will Help You Communicate Better at Work
Slack is building AI natively into its user experience, enabling AI to act on data from your company's most trusted resource: its own internal knowledge.
Automation Could Buy You a 23-Day Vacation
But a new survey of 18,000 workers shows 1 in 3 are merely pushing papers. Here are 4 quick tips to help your company use automation and AI to boost productivity
Meet Zig the Zebra, the Newest Salesforce Character
Get to know the latest member of the Salesforce family. She’s a creative and courageous go-getter, and she’s your guide to the Salesblazer Community.
Editors' Picks
Featured Series
Trailblazer
Expert insights and practical how-tos to help you develop your career, connect with Trailblazers, learn Salesforce, and earn certifications.
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Meet the New 2023 Salesforce MVPs
Let’s celebrate the new members of the Salesforce MVP Class of 2023 and learn how these outstanding Trailblazers help others succeed in the Salesforce ecosystem.
Ask The Trailblazer: How to Advance Your Career in the Salesforce Ecosystem
Ask The Trailblazer is an equality-first social series for those who are getting certified, landing their dream job in the Salesforce ecosystem, and sharing their experiences with other Trailblazers to follow.
Featured Voices
Will Generative AI Be Used for Good? Kumail Nanjiani Says That’s Up to You
The acclaimed actor, comedian, and writer – who played a developer on “Silicon Valley” – called on companies to consider the ethical implications of AI. Here’s how you can do that.
6 Easy Ways You Can Skill Up for AI
The skills that businesses need to put AI to work are lagging. But you can get the skills you need. Here’s how.
This Company Saved Millions with AI – Here’s How
Schneider Electric has done what many companies have found difficult: get a return on an AI investment. Their approach can work for your generative AI plans.
Stop Looking for New Customers — Your Existing Ones Are a Gold Mine
European retailers already are showing signs of economic recovery by focusing on the desires of their existing, loyal customers. US retailers should do the same.
What Is Vendor Sprawl?
When businesses have too many software applications across silos, it can create inefficiency. Here’s how to tighten up your operations.
Featured Series
Data Culture
Data is no longer just a competitive advantage. It is critical to the health—and often the survival—of an organization.
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How a Strong Data Culture Can Make Your Forecasting More Accurate
Consistent sales projections start with open access to data — for everyone from rep to exec. Here’s how to do it.
No One Understands Your Charts — Here’s How To Change That
Data charts are the linga franca of business, but they're often incomprehensible. Here are 5 easy ways to make your data visualizations sing.
