Marketing Cloud, Trailhead...
Get the latest stories from The 360 Blog, every week.
IT
5 Ways IT Leaders Can Reimagine Employee Experience
It's more important that ever to prioritize employee experience, reimagine the workplace, and enable everyone to work from anywhere.
Seasonal Release
Winter ‘21 Is Live: See What’s Included This Release
New capabilities help unify data and augment personalization.
Digital Transformation
Introducing The 360 Blog From Salesforce
A behind-the-scenes look at the recent transformation of our blog.
Digital Transformation
What Does Salesforce Do?
Many people ask, “what does Salesforce do?” In this post, we answer some basic questions you have about our company and products. Learn about Salesforce.
Leading Through Change
Back To Campus: University of Kentucky’s Comprehensive Return-To-School Plan
Many colleges, including University of Kentucky, will start welcoming students back to campus this fall. Here's how UKI will reopen safely.
Future of Work
Betting on a Vaccine Soon? Consider These 3 Potential Outcomes
As business leaders consider how the availability of a COVID-19 vaccine will affect their organizations, how can they look at such a complex problem and make choices with confidence?
Editors' Picks
Featured Series
Tips for Sales Pros
What the most successful reps are doing to drive results despite the pandemic
See All Stories
Drive Sales Growth With Resources You Already Have
Sales is tough right now. Reps and leaders need to do more with less. Here’s how to make the most of what you have.
3 Tips From Verizon To Unify Enterprise Sales Teams After a Merger
Here’s the real story of how Verizon successfully merged enterprise sales teams from AOL and Yahoo.
4 Ways AI Can Level Up Your Sales Coaching
Sales coaching paired with artificial intelligence were key to how Trailblazer Armstrong Steel saved 8% of its overall revenue.
Productive Salespeople Are Successful Salespeople: 8 Tips To Upgrade Your Routine
The most successful salespeople don’t rely on luck. Learn more about the the winning routines that help them consistently close deals.
Sales Ops Might Be the Revenue Hero You Didn’t Know You Needed
In an economic environment that’s increasingly unpredictable, working with a dedicated sales operations crew can help ensure your revenue stays predictable.
Featured Voices
IT
5 Best Practices We’ve Seen From Our Contact Tracing Deployments
CRM translates beautifully to contact tracing, largely because its digital tools and automated workflows minimize the time it takes public health officials to contact those who might have been exposed. Here's our experience with the Rhode Island Department of Health.
IT
7 Steps To Unify Data and Create Connected Experiences Customers Expect
Information silos and poor data quality can bedevil the delivery of topnotch customer experiences. Here's what to do about that.
IT
COVID Creates Unprecedented Opportunity for CIOs
CIOs are in the spotlight as the COVID-19 pandemic accelerates the pace and scale of change. there is an unprecedented urgency for them to drive business transformation and growth as companies adapt.
Retail
A Subscription Service Can Increase Your Bottom Line
Subscribers are an average of 217% more profitable than one-time customers.
Leading Through Change
Insights From Small Business Leaders on Adapting To New Customer Expectations
Find our latest insight on how small business leaders are successfully navigating change and prioritizing customer experiences during this unusual time.
Featured Series
Inspiring Customer Stories
These companies are radically transforming and innovating in real time.
See All Stories
How PayPal Is Focused on Helping During Crisis
PayPal has always taken pride on its commitment to customers. The arrival of the coronavirus only made that more essential.
How a Small Business Jumped Ahead of the Competition With Personalized Digital Experiences
Find out how a small business owner in Dallas created a customer portal that delivers a personalized experience many big companies would envy.
Doing Good Is Good for Business: How KEEN Turned a Commerce Platform Into a Philanthropy Platform
The move from retailer to social venture was profitable in several ways.
As Makeup Sales Decline, e.l.f. Cosmetics Thrives on Inclusivity
To adapt to shifts in consumer behavior, e.l.f. Cosmetics doubles down on its ecommerce and digital transformation efforts to stay engaged with its base.
Retail Needs Haven’t Changed: The Buying Experience Has With CarMax
Connect the digital and human experience to build confidence and trust, for both your employees and customers.
