Agentforce for Nonprofits
Connect to your stakeholders in a whole new way with Agentforce. Streamline mission operations, enhance donor engagement, personalise marketing touch points and optimise programme management.
See how these leading organisations are using Agentforce for Nonprofits.
What is Agentforce for Nonprofits?
Nonprofits are often asked to do the job of many with limited resources and capacity. With Agentforce for Nonprofits, AI agents are an extra pair of hands. It's an agentic AI solution that offers continuous support to staff or the people you serve at a scale never before possible allowing you to focus on the work that matters most.
Building Blocks of Agentforce for Nonprofits
Agentforce empowers grant makers, marketers, fundraisers and operations teams to be more efficient and frees staff to focus on mission-critical work so they can serve more people effectively.
With deep non-profit expertise, agents are built to support the specific jobs-to-be-done across your organisation so every staff member can do more with less.
Agentforce contextualises both structured data (like in your CRM) and unstructured data (like text documents or grant applications) so agents can help to make the right recommendations faster.
Choose between pre-built actions tailored to non-profit personas and requirements, surfaced through non-profit solutions or build your own customised actions based on your specific needs.
Salesforce for Nonprofits is built on a deeply unified platform that easily integrates with other external systems and third-party apps to connect stakeholder, income and impact data for more efficient operations.
Start with pre-built Agentforce skills and use cases for Nonprofit.
Increase fundraisers success with the help of prospect research. Determine wealth capacity, philanthropic interests, upcoming wealth transfers and more philanthropic insights - all with Agentforce.
Simplify prospect research for major gift success.
Make prospect research easier and deliver more, successful major gifts.
Build and customise non-profit AI agents swiftly for any use case.
Handle any operational need
With Agentforce, you can quickly create any agent from scratch using a wealth of industry data, processes and functionality.
AI pre-built for your non-profit
Build your Agents with pre-built skills for non-profits without having to build everything from scratch.
Low code tools for quick customisation
Build, test and innovate on customised agents with clicks not code and implement swiftly.
Built-in data security
Benefit from the Einstein Trust Layer for data privacy and security along with industry specific regulatory compliance.
Ready to take the next step with Agentforce for Nonprofits?
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Learn more about Agentforce for Nonprofits.
Check out upcoming events and watch webinars on-demand.
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Try Nonprofit Cloud free for 30 days. No credit card, no installations.
Agentforce for Nonprofits FAQs
AI agents for non-profits are software solutions designed to perform tasks that typically require human intelligence and presence, freeing up staff for mission-critical work. These agents can support staff with data analysis, donor management and communication, helping organisations to operate more efficiently and effectively. By leveraging AI, non-profits can make better-informed decisions, personalise interactions with supporters and scale their impact without significantly increasing their operational costs. This technology enables them to focus more on their mission and less on administrative burdens.
Agentic AI for non-profits are advanced AI systems that can act autonomously to achieve specific goals. These agents are designed to take initiative, make decisions and perform tasks with minimal human intervention. They can manage donor relationships, analyse data for insights and even develop strategies for fundraising and outreach. By empowering non-profits with agentic AI, organisations can enhance their operational efficiency, improve decision-making and better serve their communities, all while streamlining the workload on staff.
The benefits of AI agents for non-profits include increased efficiency, improved data analysis and enhanced donor engagement. AI can automate repetitive tasks, freeing staff to focus on mission-critical activities. It can also provide valuable insights through data analytics, helping organisations make informed decisions. AI agents work with staff to intelligently respond to stakeholder needs with 24/7 support, which means stakeholder questions and requests can be addressed quickly. When needed, agents can refer cases to the right team member to deal with. AI agents can scale your team with a virtual workforce of digital agents, thus freeing staff to focus on the most important tasks and allowing non-profits to maximise their impact and reach more people in need.
The applications of agentic AI for non-profits include streamlining mission operations, enhancing donor engagement, personalising marketing touch points and optimising programme management. AI can increase fundraising success by automating prospect research to identify wealth capacity, philanthropic interests and upcoming wealth transfers. AI agents can help case managers with manually intensive record-keeping tasks, freeing them up to focus on higher-value work and spend more time with clients. Additionally, AI agents can be quickly built and customised for various operational needs using pre-built templates and industry data.
Agentforce for Nonprofits is an agentic AI solution that supports non-profit staff and their beneficiaries by streamlining mission operations, enhancing donor engagement and personalising marketing. It automates prospect research, helping fundraisers track wealth indicators and philanthropic events and redirects their time to more impactful activities. The solution integrates with Nonprofit Cloud and the entire Salesforce for Nonprofits suite, connecting stakeholder, income and impact data to improve operational efficiency. It includes pre-built skills and actions tailored to roles like grantmakers, grantmaking, programme and fundraising teams and can be customised to meet specific organisational needs.
Agentforce for Nonprofits increases staff productivity and satisfaction by automating donor research, enhances donor satisfaction through accurate and timely information and improves stakeholder engagement with efficient support. It reduces administrative burden on staff, enabling them to make decisions more efficiently thanks to a single view of necessary data. Most importantly, it makes it easier for different teams or individuals within a non-profit to work together seamlessly with that data. It also provides a dashboard for key business insights, enabling informed decision-making and programme optimisation.
Disclaimer: Salesforce pre-built Agentforce capabilities are constantly being enhanced based on customer feedback and may not reflect actual product details. Solutions may not be currently available, delivered on time or at all. Customers should make purchase decisions based upon solutions that are currently available.