Exceed enrollment goals with trusted AI built directly into your marketing automation and CRM. Strengthen relationships with holistic data and tailored applicant experiences that spark action. Help recruitment and admissions teams save time with automated application reviews and one place to connect with students, families, and counselors.
(Source: Salesforce Customer Success Metrics)
Increase conversion rates with prospective students, drive applicant success, and streamline the review process with trusted AI, marketing automation, and predictive analytics – all built in a complete solution for recruitment and admissions.
Engage prospective students and deliver instant, personalized support throughout the enrollment journey with Agentforce. Answer prospective student questions 24/7, capture their academic interests, register them for campus tours, and even kickstart their application - giving recruiters time back to focus on high-value interactions
Answer transfer credit questions, provide helpful transfer credit estimates, and kickstart student applications with Agentforce. And with Transfer Credit Applications, students can easily upload relevant transcripts, include work and military experience, and select key courses. Plus, staff can seamlessly review transcripts, verify documents, and select course equivalencies all in one place.
Empower students with 24/7 personalized guidance on financial aid inquiries, reducing staff burden and accelerating the enrollment process. Free your team to focus on high-impact counseling while students get the answers they need instantly.
Create a strong first impression with marketing automation and seamless inquiry forms that dynamically adapt to each prospective student's behavior across web, email, SMS, and social touchpoints. Give recruiting teams a unified view of every prospective student with automated scoring and AI-powered insights that identify stealth applicants, predict likelihood to apply, and surface proactive alerts when it's time to take action. From first interaction to application, your team has everything they need to engage, nurture, and convert prospective students on one unified platform.
Help students and families find the right schools and programs for them - allowing them to browse, search, and filter campuses and programs by location, majors, grade level and more. Display results in a list or on a map, with embedded calls to action for inquiries and information requests.
Greet applicants with a flexible experience that enables them to seamlessly start, save for later, and complete applications. Use application autofill to ensure that applicants never have to enter the same information twice. And, save time with modular application components that can be reused across different departments and programs.
Provide outstanding support to applicants with a full-service recruiting and admissions portal. Help students find answers quickly with Agentforce, while giving valuable time back to staff. Plus, transform one-off email nudges into automated recommendation reminders that do the heavy lifting for both applicants and recommenders.
Increase admissions yield and empower admissions counselors with automated onboarding journeys that deliver maximum impact with minimal effort. With onboarding care plans personalizable to the needs of each student, admits now have the connected onboarding experience they need to belong and be ready to succeed.
Gain a deeper visibility of location preferences of your prospective students allowing applicants to rank their preferred locations during the application process. Use this information to streamline application reviews by campus or school, inform offer decisions, and retain more applicants within your multi-campus system.
Easily organize, visualize, and automate application reviews by stage. Quickly see where applicants are getting stuck with clear visibility into each stage of the application process. Easily track the completion status for every applicant with helpful icons that automatically update as key tasks are completed.
Seamlessly review applications and supporting information from any source - including third-party application data - all in one, secure location. Make faster, more consistent, and more equitable admissions decisions with helpful scoring that captures reviewer recommendations.
Review progress toward enrollment goals with prebuilt dashboards embedded in your CRM. Use Agentforce to explore data and refine outreach strategies. Set predictive AI alerts to monitor rates, spot trends, and take data-driven action — all without switching systems.
Elevate the Education experience with the #1 CRM for learner and institution success.
Build and customize autonomous AI agents to support your staff and students 24/7.
Make every moment count with data-driven communications delivered throughout the learner lifecycle.
Boost productivity and decision-making institution-wide with AI-powered analytics.
Integrate all your data, systems, or AI models to transform your institution and drive lifelong value.
Connect, harmonize, and activate data from any system into a complete view of every constituent.
Bring students, faculty, and staff together to collaborate and engage from anywhere.
Get in touch today and our education experts will help you:
"Instead of traditional forms or even chatbots, our students have the convenience and personalized support of interacting with an autonomous recruitment agent directly on our website"
Dr. Melik KhouryUnity Environmental University, President and CEO, Unity Environmental University
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Admissions and enrollment management software helps recruitment and admissions teams be more productive with seamless application reviews and one place to connect with students and families. Staff can use trusted AI and analytics throughout the admissions funnel and create onboarding care plans.
With admissions CRM, staff can create tailored applicant portals at scale, easily view and approve documents, and track enrollment goals. Unlike individual point solutions, which only address a single use case or challenge, admissions CRM eliminates the pain of having data across multiple systems.
An admissions and enrollment management system can help institutions increase application rates, overall application completion, and student enrollment. Instead of stitching data together across disparate systems, staff can save time with unified views of every prospective student and applicant.
Institutions of all sizes trust Salesforce to not only elevate the student recruitment and admissions experience, but also to increase staff productivity at scale. In fact, Forrester Consulting highlighted an enrollment increase and the ROI benefits of Salesforce for multiple institutions in this research.
When comparing admissions CRMs, consider whether the solution has the integrations and customizations you're looking for, a reputable user experience and ROI, trusted customer support and if the solution can grow with your needs. Outline your pain points, compare features, and explore key references.
