Featured Speakers:
Robin Gareiss, CEO & Principal Analyst, Metrigy
Amanda West, Sr. Director, Product Marketing, Salesforce
Oana Lungu Polanco, Sr. Director, Product Management, Salesforce
Tamer Farag, Principal Solutions Engineer, Salesforce
Learn how to go from AI hype to reality in your contact center. Join Oana Lungu Polanco, Salesforce Sr. Director of Product Management,as she shares how to transform your customer channels, agent workspace, and supervisor experience with a demo of an AI-powered contact center. And hear from Robin Gareiss, CEO and Principal Analyst at Metrigy on how teams are planning, adopting, and finding value in AI.