In this one-hour session, we’ll cut through the noise and help you match the right agent to the right business need—from Customer Service and Sales to Help and beyond. You’ll see live demos of how these agents work in practice, how they work together across the customer journey, and how to bring the right combination of agents to your business needs.
You'll walk away knowing how to:
- Distinguish between Salesforce's AI agent offerings (including our latest acquisitions)
- Identify which agents are best suited for your teams and use cases
- Scale AI across your business with confidence
Whether you're just getting started or ready to go deeper, this session will give you a clear path forward.
Whether you're a team of 5 or 200, you'll leave with a clear picture of how digital teammates fit your business, and exactly where to start.
Featured Speakers
Rachael Walker
Principle Product Marketing Manager
Fin
Tyler Wellington
GTM PMM Director, Agentforce Sales
Salesforce
Hillary Scott
Senior Product Marketing Manager
Slack
Shannon O’Horo
Senior, Specialist SE
Salesforce
Karen Sharma
Sr. Solution Engineer, SMB
Salesforce
Sree Vuthaluru
Lead Solution Engineer, SMB
Salesforce