From Insights to Action: How CX Intelligence + Agentforce Boost CSAT & Improve Your Customer Experience

Featured Speakers:

Ankit Oberoi, Senior Manager, Product Management, Salesforce
Lily Oliver, Associate Product Marketing Manager, Salesforce
Jean Michael (JM) Theriault, Distinguished Solution Engineer, Salesforce

Customer feedback is the key to better service — if you know how to use it. But without the right solution, valuable sentiment trends often get lost. With AI-powered sentiment analysis, you can better understand customer needs and create experiences they love.

Join us to see how CX Intelligence + Agentforce turn sentiment insights into real-time actions that boost CSAT and improve your customer experience.

We’ll share:

• A live demo — see CX Intelligence + Agentforce in action.
• Industry-specific use cases — learn how your company can turn insights into action.
• An inside look at what’s next — get an exclusive look at the CX Intelligence + Agentforce roadmap.

This webinar is perfect for service leaders looking to improve customer experiences, improve service operations, and drive revenue. See how AI-driven sentiment insights turn feedback into action!