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As consumer expectations shift, traditional reward programs are no longer enough to secure long-term customer retention. This webinar explores the latest shifts in consumer behavior and provides a blueprint for building dynamic, value-driven loyalty strategies that keep buyers engaged year-round. We will also reveal our exclusive data-driven predictions for the upcoming holiday season, empowering your business to deliver deeply personalized experiences that cut through the noise and drive consistent growth.

Key Takeaways for Attendees:

  • Anticipate Seasonal Shifts: Discover key predictions for upcoming holiday shopping behaviors so you can proactively align your engagement plans.
  • Turn Transactions into Relationships: Learn proven strategies to transition from basic point-based rewards to emotional loyalty experiences that boost customer lifetime value.
  • Execute with Context: Understand how unifying your customer data foundation ensures every loyalty offer feels personal, timely, and relevant across every digital touchpoint.
Webinar

Maximize Customer Lifetime Value: Next-Gen Loyalty Strategies for the 2026 Holiday Season

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Agentforce Commerce
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Next-Gen Loyalty Strategies for the 2026 Holiday Season
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Featured Speakers

JamesMurphy
Salesforce logo

James Murphy

Director, Industry Advisor
Salesforce
Caila Schwartz
Salesforce

Caila Schwartz

Director, Industry Insights - Retail & Consumer Goods
Salesforce