Featured Speakers:
Mayte Zavaleta, Product Management Director, Salesforce
John Capalbo, Senior Product Marketing Manager, Salesforce
Kim Budd, Senior Product Manager, Salesforce
Shankari Sivanathan, Associate Product Manager, Salesforce
Summer’s heating up—and so is Service Cloud. The Summer ’25 Release is packed with AI-powered features that boost speed, scale, and service—helping teams move faster, stay proactive, and deliver smarter support across every channel.
Join our Product Managers for a fast-paced walkthrough of the latest features—from Agentforce for email and employee service to proactive asset scheduling, dynamic conversations, and intelligent capacity planning. You’ll get practical insights, real use cases, and an early look at what’s coming next—so you can stay ahead of the curve and turn every interaction into a competitive advantage.