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On-Demand Webinars

Register to watch our upcoming live webinars or listen to on-demand webinars at any time. Whatever your business needs, you'll find a wealth of knowledge and business insights.

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On-demand

3 Steps to Keeping Customers Off Hold with Voice AI in Your Contact Center

December 18, 2024 • 05:00 PM UTC • 55 min
Learn how to implement Voice AI in your contact center, reduce costs, scale support, and improve customer satisfaction by attending this informative webinar.
On-demand

Actionable AI: Power Agentforce to Action Anywhere, with MuleSoft

December 17, 2024 • 07:00 PM UTC • 55 min
Learn how to connect your AI agents to your systems in two simple steps with Salesforce and MuleSoft leaders and explore use cases for sales and service.
On-demand

Unlocking Financial Data for Customer Insights with Agentforce

December 17, 2024 • 07:00 PM UTC • 52 min
Discover how Data Cloud unlocks customer insights, transforms CRM workflows, and enhances business operations by connecting and processing unstructured data for personalized experiences.
On-demand

4 Ways to Boost Revenue Growth with Data, AI, and Your Partner Ecosystem

December 17, 2024 • 05:00 PM UTC • 43 min
Learn how PRM can unlock greater engagement and more revenue from your partners, sell faster with partners, and manage partner inventory and incentives at scale by attending this webinar.
On-demand

Build, Test, & Deploy with Agentforce Lifecycle Management

December 12, 2024 • 07:00 PM UTC • 43 min
Learn how ALM tools can help you safely meet AI demand by creating and customizing AI agents, building with low/pro-code, and streamlining regulations.
On-demand

Accelerate business growth with AI-powered insights in Salesforce CRM

December 12, 2024 • 05:00 PM UTC • 26 min
Discover how to get more value from your CRM with Pulse for Salesforce and learn how to leverage sales metrics, unlock AI insights, and configure them in minutes.
On-demand

Get Started with Agentforce for Marketing

December 12, 2024 • 05:00 PM UTC • 57 min
Discover how Agentforce for Marketing transforms AI insights into actions, driving real enterprise value, including live demos of Agentforce Campaigns and Agent Builder.
On-demand

Enhancing Patient Engagement and Streamlining Support with Agentforce

December 11, 2024 • 07:00 PM UTC • 60 min
Discover how Agentforce for Healthcare enhances patient engagement and streamlines support processes by leveraging Salesforce's CRM capabilities.
On-demand

How to deliver a connected customer experience with Salesforce

December 11, 2024 • 07:00 PM UTC • 34 min
Learn how a unified CRM can help you deliver connected customer experiences, find new leads, close deals faster, and expand revenue streams.
On-demand

Don’t DIY your AI - Deploy AI agents fast with Agentforce

December 11, 2024 • 05:00 PM UTC • 60 min
Learn how to build and deploy AI agents quickly and customize them for your business to drive productivity and increase margins.
On-demand

Making AI Work: Governance and Guardrails for your Agentforce Transformation

December 11, 2024 • 05:00 PM UTC • 62 min
Learn how to make AI systems impactful and trusted, with insights on building effective governance, crafting data strategies, setting up guardrails, and refining AI outputs for better outcomes.
On-demand

The Future of Self-Service: AI Agents and the Evolution of Customer Portals

December 11, 2024 • 05:00 PM UTC • 52 min
Learn how AI agents and self-service portals can deliver an enhanced customer support experience by attending this webinar to learn best practices for building effective self-service with AI agents.