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On-demand

Driven by Innovation: How General Motors Fuels Growth with Service Excellence

Discover how General Motors achieved customer experience transformation using Service Cloud and Digital Engagement to enhance customer interactions.
On-demand

Become AI Ready: How Small Businesses Can Use AI to Work Smarter and Grow Faster

Discover how AI can transform your small business, discussing AI readiness, tools, and use cases to help your business operate, compete, and grow.
On-demand

Enhancing the Member Experience: Strategies for AI Agents in the Contact Center

Discover how to boost contact center efficiency and connect with members and providers through AI-powered solutions, improving satisfaction and business outcomes.
On-demand

B2C Commerce: Your Roadmap to Growth and Innovation

Learn how increased investment in B2C Commerce will redefine shopping and merchandising, optimize conversion, and drive immediate value for your business.
On-demand

Critical Keys to Email Deliverability & Engagement

Discover insider tips to craft high-converting email campaigns and get the technical details right to secure your spot in your customer’s inbox.
On-demand

Getting Started with AI: Use Cases, Data Readiness, and What to Do First

Learn how top organizations are moving from vision to execution with a focus on practical, scalable steps to make AI work for your business.
On-demand

AI, CRM, & Automation: Manufacturer's Toolkit for a Powerful Channel Strategy

Learn how Salesforce Partner Relationship Management helps partners strengthen your channel strategy and get what they need to close deals, with actionable strategies for immediate implementation.
On-demand

Elevate Your Retail Experience: Future of POS with Salesforce Retail Cloud

Discover how Salesforce Retail Cloud with Modern POS can revolutionize your in-store experience, drive omnichannel engagement, and elevate customer satisfaction.
On-demand

How Knowledge Design is Powering Better Agentforce Experiences

Join us to hear what’s working, what we’re refining, and how knowledge design is powering the future of service through Agentforce Experiences.
On-demand

The Trusted Platform for Life Sciences Powering Industry Innovation

Join us virtually to learn how Salesforce's unified data platform elevates patient and HCP experiences and drives efficiencies and improves outcomes.
On-demand

How to Test and Monitor Your Agentforce

Learn essential strategies for testing and monitoring Agentforce deployments to maintain optimal performance and reliability for your business.
On-demand

Agentforce & the AI Agent Revolution: What You Need to Know Now

Learn how Agentforce works, its uses, and how to create and control AI agents to build your AI agent labor force of tomorrow.