Tech teams are strained under pressure to innovate and impress. Deploy a 24/7 team of agents across every department to find, win, keep, and grow customers. Stop planning and start building now so you can simplify work and augment your teams.
Source: FY25 Technology Customer Success Metrics
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Everything is included in Salesforce’s deeply unified platform, including AI. Having Service Cloud, Experience Cloud, AI, the data required for AI, and the actions to run them all on one platform is a huge strength.
Yosuke YamasakiDeputy Head of Salesforce Division, Fujitsu
Salesforce unlocks and unifies your data so humans and agents can work together to drive customer success. Augment your workforce without increasing headcount, drive greater efficiency across every team, and rationalize your tech stack on a deeply unified platform.
Unify customer data — like engagement and usage — from any source to enable more precise segmentation and personalized acquisition journeys across channels. Agents and marketers work together to optimize tactics and convert product qualified leads (PQLs) for a seamless handoff to sales.
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Salesforce for technology allows companies to solve a variety of industry problems using the Agentforce 360 Platform. Solutions for tech weave automation, unified data, and intelligence together to create higher efficiency across the organization while reducing costs.
With a full suite of Customer 360 products, Salesforce offers the most comprehensive solutions for technology companies. Unlock revenue, accelerate growth, improve customer success and partner relationships with a deeply unified platform.
Salesforce's solutions for technology empower companies across software, hardware, gaming, semiconductor, marketplaces, and more to solve their biggest challenges using the Customer 360.
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