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Manufacturing Cloud
Transform your manufacturing operations with Manufacturing Cloud, purpose-built to turn your manufacturing business into an agile, agentic enterprise. By unifying your sales, service, and back-office operations, Agentforce breaks down data silos and deploys intelligent AI agents to handle the routine, freeing your team to focus on what matters most.
These leaders trust Salesforce to power their selling success and reimagine their omnichannel service
Product Innovation
Summer '26 release
Explore the Summer '26 release and discover how Agentforce is transforming manufacturing operations. Resolve warranty claims faster with an AI Warranty Concierge that guides customers end to end, accelerate channel sales with an AI Partner Sales Assistant that finds products and builds quotes in seconds, and automate distributor procurement to reduce manual effort and cost. Strengthen partner relationships with smarter rebate management and unlock deeper operational insights with enhanced analytics.
Summer '26 release demo
See the latest Summer '26 release innovations in action.
Spring '26 release
Explore the Spring '26 release and discover how Agentforce is transforming manufacturing operations. Close deals faster with an AI Sales Concierge that finds products and builds quotes in seconds, prevent revenue loss with smarter inventory allocation, and keep assets running with AI-powered proactive maintenance. Launch and manage stock rotation incentives end to end to strengthen partner relationships and drive channel growth.
What can you do with Manufacturing Cloud?
Manufacturing Cloud is built on the Salesforce Platform, Sales Cloud, and Service Cloud. Customers get the benefit of innovation updates three times per year. On top of that, we build the data model extensions that a manufacturer requires and have enhanced those with automation capabilities that result in streamlined processes.
Optimize costs and deliver seamless service experiences to customers and partners
Accelerate service automation by orchestrating end-to-end processes for customer support, complaints, warranty claims automation, asset-centric service and product issues across departments with Manufacturing Cloud for Service.
Unify and manage the full book of business
Capture a complete picture of net new opportunities alongside customer sales agreements, long-term projects, and an accurate demand forecast with Manufacturing Cloud for Sales.
Bring AI, automation and analytics to your daily operations
Business Rules Engine for Industries automates workflow fast and without code for processes like claims, rebates, service-parts forecasting, quoting, and more. Simplify integrations to connect enterprise data across workflow processes with declarative mapping. Improve service levels with connected products and a differentiated brand experience for customers.
Leverage generative AI to summarize revenue insights at scale.
Make fast, informed decisions with embedded insights, predictive recommendations, and visibility throughout the value chain. Understand the factors driving revenue performance and service precision. Identify pricing opportunities and develop pricing strategies. Drive market, product, and customer alignment with Manufacturing Intelligence.
Extend the power of Manufacturing Cloud with these related products
Manufacturing Cloud - Sales
Manage your entire book of business on a single platform. View opportunities, run-rate agreements, demand forecasts, and projects.
Manufacturing Cloud - Service
Optimize costs, deliver seamless customer and partner experiences, and develop new revenue streams.
Agentforce for Manufacturing
Deliver agent-powered insights throughout the entire sales and revenue cycle.
Omnistudio
Build guided, hyper personalized digital experiences with low code.
Manufacturing Cloud Pricing
Find the right manufacturing automation software option for your needs.
Manufacturing Cloud - Sales Enterprise
An out-of-the-box manufacturing CRM, built on Sales Cloud.
$
275
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Sales Cloud
Manufacturing Cloud - Service Enterprise
An out-of-the-box manufacturing CRM, built on Service Cloud.
$
275
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Advanced Platform Customization
- Service Cloud
Manufacturing Cloud - Sales and Service Unlimited
Manufacturing CRM with automation and AI.
$
475
USD/User/Month
(Billed annually)
- Manufacturing Apps and Features
- Unlimited Platform Customization
- Sales Cloud and Service Cloud
Manufacturing Cloud Agentforce 1 for Sales Edition
The best of Salesforce for manufacturing sales use cases.
$
700
USD/User/Month
(Billed annually)
- Manufacturing Cloud Sales and Service Unlimited Edition
- Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
- Sales Enablement, Sales Planning, Spiff, and more
Manufacturing Cloud Agentforce 1 for Service Edition
The best of Salesforce for manufacturing service use cases.
$
700
USD/User/Month
(Billed annually)
- Manufacturing Cloud Sales and Service Unlimited Edition
- Einstein for Manufacturing Cloud, Data Cloud for Manufacturing
- Digital Engagement, Service Cloud Voice, and more
* These editions require an annual contract.
Above pricing of Manufacturing Cloud for Sales and Manufacturing Cloud for Service are for Enterprise Edition. Unlimited Edition is available for Manufacturing Cloud for Sales and Manufacturing Cloud for Service for $425 USD/user/month and $425 USD/user/month respectively.
**Above pricing of Manufacturing Cloud for Sales and Service is for Unlimited Edition. Enterprise Edition is available for Manufacturing Cloud for Sales and Service for $275 USD/user/month.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Get the most out of Manufacturing Cloud with thousands of partner apps and experts
Hit the ground running with Manufacturing Cloud tips, tricks, and best practices
Webinar
The Future of Manufacturing Commercial Operations
Webinar
Journey to Service Excellence: Unveiling Manufacturing Cloud Innovations
Guide
Smarter Savings for Manufacturers
Demo
Manufacturing Cloud Demos
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Manufacturing Cloud FAQ
Manufacturing Cloud is the #1 Agentic CRM purpose built for manufacturers. You can power your customer-centric operations with a digital customer engagement platform that unifies the value chain.
- Unify opportunities with demand forecasts
- Serve customers and distributors faster
- Bring insights to your daily operations with contextualized data, AI, and analytics
Manufacturing Cloud can help your business in various ways - manage, grow, and forecast your entire top-line revenue, consolidate customer interactions into a single source-of-truth, strengthen partner relationships and make faster, more informed decisions with actionable analytics
To get started with Manufacturing Cloud, sign up for a free trial. New customers can purchase Manufacturing Cloud to access its manufacturing CRM features. Existing Salesforce customers can simply add manufacturing features to their existing Salesforce org by purchasing Manufacturing Cloud licenses.
There is a Manufacturing Cloud edition for every manufacturing business, regardless of size or goals. Visit the manufacturing pricing page.
Salesforce for Manufacturing encompasses the full suite of Salesforce solutions for the manufacturing industry. This comprehensive platform includes tools for field service, supply chain management, partner relationship management, analytics, collaboration, integration, customer engagement, and broader agentic AI capabilities. On the other hand, Manufacturing Cloud, previously offers industry-specific innovations tailored for manufacturing companies. This includes a specialized data model, applications, application logic, user experience components, and agentic AI capabilities designed specifically for the manufacturing industry.
