technical account managers

Run your business better with continuous technical guidance from a certified Salesforce expert.

Your Technical Account Manager (TAM) will provide expertise tailored to your business’ needs to help you: 

 

  • Manage complexities

  • Champion faster issue resolution

  • Protect customer relationships

  • Reduce technical risk

 
 

Get the support you need, exactly when you need it.

Partner with your TAM to resolve support cases faster and prevent future incidents.
 
 
 

71%

DROP IN AVERAGE TIME TO RESOLVE URGENT CASES

Reported by Salesforce customers
 

Be ready for each new Salesforce release.

Your TAM will build a release readiness plan to help you take advantage of Salesforce innovations as they happen.

Optimize how you run Salesforce.

As your dedicated technical expert, your TAM will help you address issues like integration, technical debt, underused functionality, and data hygiene.

Questions? We’ll put you on the right path.

Feel free to be in touch to learn more about how Success Cloud can help you reach your goals.