Deliver Data Intelligence and AI Integrations with Salesforce and AWS

The expanded partnership between Salesforce and AWS helps customers build trusted AI apps and deliver data-powered CRM experiences, and brings more Salesforce products to the AWS Marketplace.
 
 

Our partnership with Salesforce signifies more than a corporate alliance. It represents the commitment of two cloud pioneers to redefine data management, harness the power of AI, and shape the future of business.

Swami Sivasubramanian

VP of Database, Analytics and ML, AWS
from the report “The Data Foundation for the Age of AI
 
 

Unify Developer Experiences

Streamline development from concept to launch.

Get low-code, pro-code, and click-to-launch developer tools that make it easy to build personalized experiences.
 

Unleash the power of customer data with real-time events.

Natively connect real-time data and events and securely move them between Salesforce and AWS.

Build modern applications faster and easier.

Virtualize data from AWS services, like Amazon RDS or Amazon S3, in Salesforce objects for low-code development.

Simplify authentication and identity.

Sign into AWS from Salesforce Setup or into Salesforce from the Amazon Management Console to simplify service authorization, user identity, security, and governance between Salesforce and AWS.
 
 

New Intelligent Applications - Generally Available in the Winter '23 release

Unlock new value in less time.

Use out-of-the-box applications from Salesforce and AWS for voice, video, and productivity — all infused with AI and real-time interactions.
 

Connect easily with voice services.

Run virtual call centers and sales teams with Amazon Connect and AWS AI/ML services pre-integrated into Salesforce Customer 360 Sales and Service.

Run meetings with built-in video apps.

Power virtual sales meetings and virtual support with Amazon Chime and AWS AI/ML services pre-integrated into Customer 360 Sales and Service.

Get tailored, industry applications.

Access industry-specific capabilities by bringing AWS AI/ML capabilities into Salesforce Industry Clouds, starting with Salesforce Virtual Care for Salesforce Health Cloud.
 

Explore All Offerings

Get Started Today with Salesforce and AWS

 

Service Cloud Voice with Amazon Connect

Integrate cloud telephony alongside digital conversations within Customer 360 Service.

Salesforce Connect with Amazon DynamoDB and Amazon AppFlow

Build custom applications that natively leverage AWS services in Salesforce, securely connecting data and automating workflows across both platforms.

Government Cloud Plus

Learn more about the most trusted CRM for government, built on AWS GovCloud (U.S.).
 

Intelligent Document Automation

Digitize document management processes across industries including Healthcare, Public Sector, and Financial Services.

Tableau on AWS

Unlock self-service analytics in the cloud. Seamlessly perform data collection, transformation, storage, and analysis.

MuleSoft and AWS

Connect your AWS services and apps with data from 200+ systems — cloud, SaaS, legacy, EDI, or on-premises.
 

Learn In-Demand Skills

Get the skills you need to take your career to new heights.

AWS and Salesforce are committed to addressing the growing technology skills gap and to empower anyone — with any education level or background — to learn skills for the jobs of today and tomorrow.
 

Learn about the Unified Developer Experience

Take trails on our latest products to learn about how our joint solutions can work for your organization.

Stay ahead — the easy way.

Get everything you need to understand the AWS Cloud architecture and services, prepare for certification and tackle the most in-demand jobs across the Salesforce ecosystem and AWS ecosystem.

Earn resume-worthy credentials.

Get noticed by employers seeking top-notch candidates with AWS skills.

Connect to new networking opportunities.

Find career-building opportunities from mentorship to employment in the Trailblazer Community.
 

Learn more about the partnership.

 

FAQ

Salesforce and AWS Expand Strategic Partnership

Read about our expanded partnership.

Video

Sonder Customer Story

Sonder uses Service Cloud Voice with preintegrated Amazon Connect to unite digital channels, bots, and phone calls.
 

Datasheet

Use our Leading Cloud Platforms Together

Review products from Salesforce and AWS that can be used today as well as what we're building together moving forward.

Video

Girls Who Code Customer Story

Girls Who Code leverages Salesforce and AWS together to provide a 360 view of their constituents, as well as using Tableau to drive insights into their programs.