Agreements and Terms

Customer agreements and user terms for products and services

Master Subscription Agreement

 Master Subscription Agreement (see previous versions)
 Master Subscription Agreement (日本語)
 Developer Master Subscription Agreement (see previous versions)

Data Processing Addendum

 Data Processing Addendum
 Data Processing Addendum FAQ
   Trust and Compliance Documentation

Product-Specific Terms

 Force.com Free Edition Agreement
 Force.com Sites Terms of Use
Site.com Terms of Use
 Database.com Supplemental Terms
Data.com Master Subscription Agreement (see previous versions)
Data Assessment Agreement
Data.com Order Form Supplement for Dun & Bradstreet (see previous versions)
Data.com Product Field List
 BMC Service Desk
 My Domain TOU
 Standard Success Plan
 Partner Premier Success Plan (ISV, SI)
 Partner Premier Success Plan – CRM Reseller
 Premier Success Plans
 Mission Critical Support Terms and Conditions
 Mission Critical Support Terms and Conditions (日本語)
 Signature Success Plan Terms and Conditions
 Chatter.com Agreement
Marketing Cloud Master Subscription Agreement (see previous versions)
 Marketing Cloud Super Message Bundles
 Marketing Cloud Standard Success Plan
 Marketing Cloud Standard Success Plan (日本語)
 Marketing Cloud Standard+ Success Plan
 Marketing Cloud Premier Success Plan
 Marketing Cloud Premier Success Plan (日本語)
 Pardot Support Plan
 Master Subscription Agreement for Desk.com Services
 Contractual Restrictions for Lightning Sales Cloud, Lightning Service Cloud, and Lighting CRM

Software Order Form Supplements

End User License Agreement / Order Form Supplement for SalesforceIQ Mobile App for iOS
End User License Agreement / Order Form Supplement for SalesforceIQ Mobile App for Android
 End User License Agreement / Order Form Supplement for Wave: Analytics Cloud Mobile App for iOS
 Order Form Supplement for Salesforce1 for iOS
 Order Form Supplement for Salesforce1 for Android
 Order Form Supplement for Salesforce1 for Windows
 Order Form Supplement for SalesforceA for iOS
 Order Form Supplement for SalesforceA for Android
 Order Form Supplement for Salesforce Classic for iOS
 Order Form Supplement for Salesforce Classic for Android
 Order Form Supplement for Salesforce Mobile for BlackBerry
 Order Form Supplement for Chatter Desktop
 Order Form Supplement for Salesforce Chatter for BlackBerry
 Salesforce for Outlook Terms of Use and Order Form Addendum
 Order Form Supplement for Radian6 & Social Studio for iOS
 Order Form Supplement for Social Studio for Android
 License Agreement & Order Form Supplement for Salesforce Authenticator for iOS
 License Agreement & Order Form Supplement for Salesforce Authenticator for Android
End User License Agreement for Dreamforce Mobile App for iOS
Order Form Supplement for Marketing Cloud Collect Console
Order Form Supplement for Wave: Analytics Cloud for Android

 

Community Terms

 Salesforce Customer Community Terms of Use

Professional Service Agreements and Terms

 Professional Services Agreement
 Professional Services Agreement(日本語)
 Professional Services Packages

Beta Agreements

Beta Agreement for Customers

Policies

 External-Facing Services Policy

Telecommunications Taxes

 Telecom Taxes and Fees List for Customer

 

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