Chat

Thanks to integrated chat functionality from the AppExchange, you'll deliver real-time service through your Web site, for faster answers at a lower cost. With “Click to Chat” and proactive chat capabilities, you can connect with customers instantly for real-time service, resulting in a better experience for your customers and higher Web conversions.

Forrester study | Strategies for executives | Gartner Magic Quadrant
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Incorporate chat into your contact center

You can select from among a host of pre-integrated chat applications on the AppExchange, so you can get exactly the right solution for your business.

Let customers get live help via chat

Your customers can get instant help with just a click on your service Web site, thanks to our partners’ chat solutions.

Reach out to customers when they need you

Intelligent, proactive chat capabilities from our partners lower abandonment rates and provide a more engaging Web service experience for your customers.