See value from day one with the free, all-in-one CRM built for small businesses. Stop juggling spreadsheets, apps, and disconnected tools— organize customer activity, service cases, pipeline, and marketing in one place. Make confident, data-driven decisions that move your business forward.
Keep deals and customer conversations organized. Built-in sales stages guide next steps, while tasks and reminders help you follow up and close deals faster.
Make case management simple with email and web-to-case creation. Get built-in guidance every step of the way, and easily find and share answers with knowledge articles.
Reach customers at the right time with ready-to-use, customizable email templates that match your brand. Send newsletters or branded updates that build engagement.
Track key metrics from day one with ready-made reports and dashboards. Customize views and share insights that keep your business on track.
Connect your Gmail and Google Calendar with Salesforce to manage meetings, messages, and customer activity in one place, so nothing slips through the cracks.
Collaborate in real time with Slack connected directly to Salesforce. Share updates, manage customer info, and take action together, all without switching tools.
Choose the right solution for your needs.
The simple CRM suite with sales, service, and marketing for a maximum of 2 users.
Check out these resources designed to help you get started with Salesforce. We always have new, exciting ways for you to learn and find support as you grow.
Hit the ground running fast with ready-to-use tools that don’t require a ton of setup.
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See how our free CRM can help you succeed today.
Salesforce's free CRM, Free Suite, is an easy, cost-free way for individuals and small businesses to get started with Salesforce CRM. Switch from unwieldy spreadsheets to an intuitive CRM that keeps your customer data organized in one place.
Yes, it’s really free, with no expiration limit. As long as you log in regularly, you can use our free CRM for as long as you’d like.
Free Suite includes essential features across sales, service, and marketing:
Sales features include:
Service features include:
Marketing features include:
See our edition comparison chart to compare features across our small business suites.
Free Suite has a 2 user maximum. For 3 or more users to have access to Salesforce, consider one of our paid offerings.
Free users can receive real-time 24/7 support via the Agentforce chat bot on help.salesforce.com. Access to Standard, Premier or Signature support is available for paid editions.
We make it easy to upgrade to the CRM that makes the most sense for your business needs. No matter which edition you start with, all editions are built on the trusted Salesforce platform, ensuring you can easily scale your business with seamless upgrade options.
For example, if products and price books are important to your business, Starter Suite provides both features. If you're looking for forecasting and quoting functionality, Pro Suite includes these features. Check out this resource to learn more about our paid offerings or Contact Us to be connected to an expert.
