Take the fastest route to customer success with the world’s #1 customer service app.

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Take the fastest route to customer success with the world’s #1 customer service app.

WATCH DEMO

Introducing Snap-ins: Integrated service for websites and apps.

Introducing Snap-ins: Integrated service for websites and apps.

Make your customers love you more with new
Service Cloud Lightning.

Make your customers love you more with new Service Cloud Lightning.

Close cases
faster.

Help your support agents solve customer challenges faster by putting the right tools at their fingertips.

LEARN MORE

Provide smarter
self-service.

Give your customers access to the answers they need to solve challenges on their own terms and timeline.

LEARN MORE

Personalize
customer care.

Get more insight into your customers’ behavior so you can personalize service and predict future needs.

LEARN MORE

Deliver support
everywhere.

Support customers wherever they are — phone, email, social media, apps, or any other channel.

LEARN MORE

Close cases faster.

Help your support agents solve customer challenges faster by putting the right tools at their fingertips.

LEARN MORE

Simplify customer care.

Give your customers access to the answers they need to solve challenges on their own terms and timeline.

LEARN MORE

Provide smarter self-service.

Get more insight into your customers’ behavior so you can personalize service and predict future needs.

LEARN MORE

Deliver support everywhere.

Support customers wherever they are — phone, email, social media, apps, or any other channel.

LEARN MORE

“With Service Cloud Lightning, we’re right there with customers every step of the way.”

“With Service Cloud Lightning we’re right there with customers every step of the way.”

— Jennifer Hall, SVP, Chief Customer Care Officer, Intuit

VIEW ALL CUSTOMER STORIES

 
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Find the right Service Cloud Lightning fit for your business.

Great customer care is what customers expect. Find the right Lightning edition to deliver the service levels your business needs.

 

Download the full edition comparison chart

 

 
Lightning Professional
 
 
$75

/user/month*
(billed annually)

Complete service CRM for any size team

Try for Free 

Try for Free 

 
Lightning Enterprise
 
MOST POPULAR
$150

/user/month*
(billed annually)

Customizable CRM for comprehensive service

Try for Free 

Try for Free 

 
Lightning Unlimited
 
 
$300

/user/month*
(billed annually)

Unlimited service CRM power

Try for Free 

Try for Free 

*All per user products require an annual contract.

* All per user products require an annual contract.

Download the full
edition comparison chart

Looking for a small business solution?

With Desk.com’s out-of-the-box customer support app, your small business can manage cases and help customers faster than ever.

Desk.com

Take a guided tour of the world’s #1 customer service solution.

The best way to see how Salesforce is revolutionizing customer service is with a guided tour of Service Cloud Lightning. With the all-new guided tour, we can show you how Service Cloud shines in several common use cases and scenarios.

TAKE A TOUR

Questions? Our reps have answers. 1-800-667-6389

product

Questions? Our reps have answers.

You don’t learn everything in life by reading a manual. Sometimes it helps to get a helping hand. If you have questions about products, implementation, integration, or anything else, give us a call. Our highly trained reps are standing by, ready with answers.

Contact us

Questions? Our reps have answers. 1-800-667-6389

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