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See what AI was meant to be
in our Salesforce TV commercials.

Agentforce 360, our digital labor platform, provides any business with specialized, always-on support. Whether serving up a better dining experience or pairing patients with the right care, from the right specialist, at the right time, autonomous agents are on the job 24/7.

Explore Agentforce

Win with AI agents on every team.

Agentforce helps your human workforce be more productive and stay focused on the high-value jobs that have the most impact on your business and customers.

Find prebuilt agents to meet your business needs.

Your Agentforce can use any workflow, automation, or API to autonomously complete critical tasks, round the clock.

  • Resolve customer inquiries 24/7
  • Engage with sales prospects round the clock
  • Offer personalized product recommendations
  • Provide sales coaching with personalized role plays
Explore Agentforce

Customize Agentforce for any job, any industry.

You’ll find agents to handle any use case, ready to help right out of the box. Customizing agents or building your own is easy with no-code and low-code Salesforce tools.

Hospitality

Autonomously notifies and engages customers and restaurants, so answers are always available, and problems are solved before they happen.

Travel

Autonomously deliver 24/7 responses by connecting knowledge bases, flight info APIs, and millions of passenger records.

Healthcare

Autonomously engages with patients, providers, and payers to resolve inquiries, provide summaries, and take action across multiple channels.

Banking

Autonomously analyzes data, proactively manages client requests, and provides personalized service across retail, commercial, and investment banking.

Retail

Autonomously share campaign insights, proactively manage customer outreach, and resolve cases for fashion, grocery, and convenience retailers.

Operations

Autonomously helps operations teams manage plan creation, resourcing needs, and track progress across teams.

CX

Autonomously analyze customer surveys and reviews, proactively suggest customer retention improvements, and manage omni-channel experiences.

Finance

Autonomously share insights on financial reporting and risk assessments, act on fraud detection, and resolve compliance-related queries.

Learn more about AI agents and how they can help your business.

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Learn for free.

Check out free Trailhead online learning trails about building and customizing agents.

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Tell us about your business needs and we'll help you get started on your agent journey.

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