Agentforce Grid gives teams a simple, unified way to analyze their data and run compounding AI workflows without ever having to leave Salesforce. Grid brings together CRM and Data 360 records, prompts, agents, and actions into one familiar, spreadsheet-style workspace. Built on the Trust Layer, it automatically applies Salesforce's AI governance, making it a native, governed tool.
Analyze all of your data in a spreadsheet style workspace — no coding required
Automate record reading and analysis in Salesforce, so you can action what matters, faster
Define each action once, test it, and reuse it across thousands of records
Connect each action, so outputs feed into the next, saving time and cutting errors from manual handoffs
Build and iterate in an interface your team already knows. Add columns that enrich data, apply agents, and trigger actions — with each step building on the last. See results update in real time as workflows take shape. There's no complex coding or scripting required, making powerful AI workflows accessible to everyone.
Pull data directly from your CRM and Data 360 to start workflows on trusted Salesforce data. Each step stays grounded in governed, up-to-date records as data is progressively enriched and acted on. This deep integration eliminates messy exports and manual preparation, keeping data, intelligence, and action in one place.
Grid is visual by nature, allowing you to scan results across rows and columns to understand how workflows evolve step-by-step. Click into any cell to inspect outputs and context from each stage. This clarity makes it easy to validate results and confidently take action — like updating CRM records, triggering flows, or sending Slack messages directly from Grid.
Gain enterprise-grade control over large-scale execution directly from the interface. Start or stop runs at any time, rerun specific rows or steps, and scale only when workflows are ready. Intelligent queuing ensures reliable, efficient processing as workflows expand.
See results the moment they’re generated. Grid streams outputs in real time, giving teams immediate visibility into workflow progress and quality. Review results, make adjustments, or take action instantly, without waiting for an entire batch to finish.
Agentforce Grid provides full session traces and metadata for every AI operation, ensuring accountability and control. Track key usage details and execution metrics directly within the grid to support predictable scaling and confident cost management across teams.
Grid makes AI accessible to every function in the business, from sales and service to marketing and operations. With a familiar visual interface and no code required, anyone can build, inspect, and refine step-by-step AI workflows without technical expertise.
Grid gives teams the tools to automate what matters most by turning manual processes into workflows that compound value with each step. By connecting data, intelligence, and action in one workspace, teams move faster, deliver more consistent outcomes, and reduce manual effort.
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Agentforce Grid is a Salesforce-native workspace that lets teams build and run AI workflows step-by-step. Each workflow compounds value as data moves from insight to action. No code required.
Agentforce Grid does not cost anything to enable. Flex credits are used following a per execution pricing model.
Agentforce customers will be able to assign Grid access to Salesforce Users in their org. Users need to be assigned the user perm “Manage Agentforce Grids” first before the app is visible in the App Launcher.
Agentforce Grid connects natively to Salesforce CRM and Data 360, including any Salesforce object or Data 360 DMO, plus related lists through SOQL queries. It can also integrate with invocable actions, APIs, and external systems, allowing teams to bring in data from virtually any source for complete end-to-end workflows.
Yes. Grid integrates with your existing Agentforce artifacts so you can reuse and chain trusted prompts, agents, and actions within workflows.
Yes. The interface is no-code and uses natural language. You can also use the Grid Agent to help you get started.
You can run up to 1000 rows per worksheet in parallel, making it ideal for enterprise-scale operations.
Grid is currently text-only, but support for multi-modal inputs (images, voice, structured files) is on the roadmap.
