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Salesforce AI
Use Case Library

Get inspired to get more value from AI. Browse practical use cases for out-of-the-box and custom AI solutions for any industry.

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A marketer uses Einstein Copilot to generate a personalized offer email for a customer.

Manage Marketing Campaigns

Explore how to manage marketing campaigns with Salesforce AI and see the use cases, benefits and step by step instructions.
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A commerce professional reviews a promotional offer that Einstein Copilot has generated and sent to a customer via chat window.

Generate Promotional Content

Explore how to generate promotional content with Salesforce AI and see the use cases, benefits and step by step instructions.
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A commerce professional reviews a promotional offer that Einstein Copilot has generated and sent to a customer via chat window.

Create a Promotion

Explore how to create a promotion with Salesforce AI and see the use cases, benefits and step by step instructions.
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