Salesforce Service Cloud - World's #1 Customer Service Application
Create 32% more customer happiness with complete customer support software.
Source: Salesforce Customer Success Metrics Survey, conducted 2015–2017 among 7,000+ customers randomly selected. Response sizes per question vary.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities.
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
Get faster, reliable case resolution with a complete customer view.
Empower customers with engaging portals and communities
Deliver personalised support across digital channels, including messaging, chat and social.
Improve first-visit resolution, onsite management, and more, in the office and in the field.
Scale support and increase agent productivity with AI-powered chatbots and solutions.
CUSTOMER SUCCESS STORY
Fisher & Paykel is a Trailblazer.
“Salesforce has helped us move from a product focused support model to one where the customer comes first. It’s made it easy to deliver a consistent, customer centric service experience to customers all over the world.”
Pricing
From out-of-the-box to fully customisable support, find the best solution for your customers.
Essentials
Small business CRM for up to 10 users
$
35
AUD/user/month*
(billed annually)
(billed annually)
Professional
Complete service CRM for teams of any size
$
105
AUD/user/month*
(billed annually)
(billed annually)
Enterprise
Customisable CRM for comprehensive service
$
210
AUD/user/month*
(billed annually)
(billed annually)
Unlimited
Unlimited CRM power
$
420
AUD/user/month*
(billed annually)
(billed annually)
* All per user products require an annual contract.
